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Cornerstone Home Health

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  4. Oklahoma City
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Melisa Burton ★★★★★ 4 months ago

    They took really great care of my grandparents.

  • Margaret Goldman ★★★★★ 2 years ago

    This is the most incompetent group of people I have ever had the misfortune to meet. Every nurse who came to our home to attend my husband had not read his file before they come. We had to give his history to four nurses four times in a row even though they had his chart. The first nurse who came out to do the initial intake brought a some sort of kit for someone who had rectal problems. My husband had colon cancer. The second nurse wanted to pray in tongues over my husband. The third nurse came and spent time telling us about her father who had 17 blood clots. The fourth nurse came out who was supposed to remove my husbands staples said there were " too many" and she did not in her opinion think they were ready to be removed and promised a nurse would come out the next day to remove them. ( Never happened. A doctor saw the staples a day after the fourth nurse come out and said they were ready to be removed.) The nurses took my husband's temperature, and blood pressure. But none of them noticed that my husband was growing weaker and weaker. He was readmitted to the hospital by my actions, not Cornerstone Home Health. We received a letter thanking us for using them for home health and stated there was a form enclosed to return to them. Ahhhh...... no form. One of the administrators of Cornerstone Health came to visit my husband in the hospital and was shocked to learn that we fired them. Nurse four (the one who didn't want to take out the staples) called me three days after my husband was readmitted to inquire if my husband was still in the hospital ( he was ICU) and when I told her that we were no longer using them, she asked me to call the office and let them know......... which I had done 3 days earlier! Incompetent people, poor communication, awful agency. Do not let these people near your family members.

Cornerstone Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Cornerstone Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

OK
Begins Patient Care in Timely Manner:

42%

91%
Teaches Patients or Family About their Drugs:

92%

96%
Checks Patients Risk of Falling:

96%

99%
Checks Patient For Depression:

96%

97%
Checks on Patients Flu Shot:

41%

73%
Checks on Patients Pneumonia Shot:

28%

78%
Foot Care For Diabetes Patients:

98%

97%
Checks Patients For Pain:

58%

0%
Treats Patients Pain:

49%

0%
Treats Heart Failure Symptoms:

44%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

47%

0%
Included Treatments to Prevent Bed Sores:

37%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

OK
How Often Patients Improved Walking:

46%

54%
How Often Patients Improved Getting Out of Bed:

14%

16%
How Often Patients Improved Bathing:

21%

14%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

80%
How Often Patients Improved Taking Medication by Mouth:

0%

47%
How Often Patients Had to be Admitted to the Hospital:

13%

15%
How Often Patients Needed Urgent Care From the ER:

17%

13%
Pageviews Total:

8%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Cornerstone Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Cornerstone Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

OK
Home Health Team Gave Care in a Professional Way:n/a *

89%
Communicated Well With them:n/a *

87%
Discussed Medicines Pain & Home Safety:n/a *

85%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

85%
This
Agency

OK
Would Recommend the Home Health Agency to Friends & Family:n/a *

81%
Completed Surveys:n/a *25,217
Response Rate:n/a *

33%
* No survey results are available for this period.

Cities Served by Cornerstone Home Health

Cornerstone Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Bethany, OK
Blanchard, OK
Chickasha, OK
Choctaw, OK
Edmond, OK
El Reno, OK
Guthrie, OK
Harrah, OK
Jones, OK
Kingfisher, OK
Mcloud, OK
Minco, OK
Mustang, OK
Nicoma Park, OK
Norman, OK
Oklahoma City, OK
Piedmont, OK
Shawnee, OK
Tecumseh, OK
Weatherford, OK
Yukon, OK



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