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Riverpark Home Health

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Reviews
Overall Rating 1.6 / 5.0 ★★★★★

  • Linda David
    ★★★★★ 7 months ago

    I have a relative at this facility for rehab after a fall. From what I am being told, she is not getting the kind of care she should be getting at this place. I would not recommend this place to anyone for their loved one to be in. A "nurse" ( not sure if the man worked here or not) went into her room and told her it was time for her insulin. SHE"S NOT DIABETIC AND NEVER HAS BEEN! He stated that it was mandatory! What is this?? I think River Park needs to re-train their staff on how to properly care for someone. Practice person-centered care. Big corporation-owned companies are seriously lacking. It's all about the money to them!

  • Jennie Newenhouse
    ★★★★★ a month ago

    My step dad was in this place and i will NEVER let him go back. They are rude, disrespectful, and very unprofessional. Never again.

  • Kim Ames
    ★★★★★ 10 months ago

    They let me spend the night with Sara . And RANDY Sara's nurse. Of course " Hi. Randy "

  • Ryan Rouleau
    ★★★★★ a year ago

    Briana was increasingly unprofessional and displayed a lack of care for individuals in person as well as on the phone. Unfortunately, we have endured multiple occasions where avamere has been negligent and seemingly lax. Luckily, i got my check 8 MONTHS after my one and only shift. Ridiculously poor customer service, I can't imagine moving a loved one into this place.

  • Raina S.
    ★★★★★ 2 years ago

    I asked if I could spend the night there with my husband who had just been admitted from the hospital after seizures and a heart attack. I was told that they didn't have accommodations, but that I could visit as long as I like, and that they would try to find me a cot or a recliner. When I arrived, I was told that the woman I spoke to told them I was spending the night, and they brought me a recliner, sheets, blanket, and a pillow. This morning, although by 10:20 my husband had still not received his anti-seizure meds, they sent someone in to tell me that HIPAA prohibits me from staying because it is not a private room. I guess they have different HIPAA than the hospital does. BS. After some other doubletalk, she sent in the woman who I originally spoke with. She denied saying what she said, dropped the bogus HIPAA argument, and said it was because they didn't have accommodations. As I was sitting on the accommodations. So I handed her my bedding, and said here are your accommodations, now I'm just sitting in a visitor's chair. She took them away. Afterwards, hubby's roommate told us that the head nurse chewed out two aides for not doing what they were assigned to do, right in front of patients. I forgot to mention that twice during our argument, the admissions woman threatened to kick him out of the facility.




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