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Three Fountains Home Health Agency

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Overall Rating 1.5 / 5.0 ★★★★★

  • ★★★★★ in the last week

    This place should be shut down before more people die. Complete and utter squalor

  • ★★★★★ 2 months ago

    Terrible place, very unsafe, unsanitary, retaliating staff when you complain. Neglect, poor conditions for rehabilitation in Alzheimer's served looks like vomit!

  • ★★★★★ 10 months ago

    Most most of the nurses are nice, especially Priscilla. I appreciated them giving me my own room. The Wii bowling game was fun and there's 24/7 drinks available. I would have given it a positive review but one nurse made my stay so uncomfortable I couldn't wait to get out. The nurses are legally mandated to feed patients so they have to come in your room and leave breakfast but I was having a hard time sleeping so I put a note on my door not to disturb me if I'm asleep. Mary, the head nurse who dispenses medicine, came into my room and stole a bottle of prescription medication. Patients are not supposed to bring medicine into the facility but I didn't know this. She didn't tell me she took them or leave me a note. When I woke up I noticed the bottle missing. I yelled so everyone would hear "I've been robbed!" I start tearing my room apart looking for it. Some nurses came in asking what's wrong. I told them. I walked outside to tear my car apart. On the way Mary asked me what's wrong. I told her. She said nothing.Then she follows me outside and starts smoking as she watches me tear my car apart. I walked back inside. She was staring at me the whole time. I tore my room apart again yelling "thieves!". I go back into the hall and Mary is walking toward me and asks again "what's the matter". I said "someone stole my medicine". She said "I have them." So she took them, heard me yelling as I'm tearing my room apart, watched me tear my car apart, waited for me to tear my room apart a 2nd time, then told me after a half hour. She could have left a note, told a nurse, told me herself, something, anything. Have you ever lost something valuable and can't think of anything until you find it? That's the way I felt. I think I was entertaining her. It seemed she withheld telling be to get the sadistic pleasure of watching me panic. I wrote a formal complaint. Everyone knew I wrote it so Mary and I kept our distance from each other the remainder of my stay. It made it very uncomfortable. The food is terrible. The mattresses and pillows are plastic. It's crowded. There's no headphones to shield the TV volume from the guy next to you.

  • ★★★★★ 10 months ago

    My Mom was here for about 3 days and we couldn't get her out fast enough. I watched a cna clean the bedside commode, then walk out without washing her hands or using disinfectant, and I watched her walk all the way down the hall. Place stinks of urine from the moment you walk in probably because they didn't empty bedside commode until they practically overflowed. This was the facility on Stevens but sounds like this is their standard MO. I'd give -1 star if possible

  • ★★★★★ a year ago

    Whilst the staff and instructions are wonderful the cleanliness leaves much to be desired. From the filthy black mats on the floors to the mold on the handicap seats in the showers and the flies on the ceiling. Their cleaning staff needs to be taught how to actually get the job done.

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