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Pacific Communities Home Health

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Britnie Hood
    ★★★★★ 4 months ago

    Outstanding staff! I was very impressed we were visiting from out of town and I had to take my son here for strep throat. They roomed us right away the Nurse practitioner we saw had such an amazingly pleasant attitude very sweet lady, I couldn't have asked for a more friendly hospital we were in and out in an hour and they were very busy! I would highly recommend going here if asked.

  • Joshua Bacher
    ★★★★★ 5 months ago

    This review is strictly for my family's visit to the Emergency Room on the night of April 21st, 2017. Both registrars, the nurse, and the Doctor (Dr. Joshua Cook) were AMAZING. Infallible. We have had a negative ER experience before, but they treated our son like gold and addressed our concerns in a timely manner. This is a little, older facility, but it surely is awesome. I'm very grateful for the service and attention we received.

  • Abigail Munsters
    ★★★★★ 9 months ago

    In terms of the actual care I received from the midwife, it was wonderful. Everything else seems to be a mess. (1) My first issue was in the lab. First, the guy smelled terribly of cigarettes, which is magnified when pregnant. Then, he got a drop of blood on me BEFORE he drew my blood. He didn't notice until I pointed it out to him. He explained that he had a little cut on his finger that he didn't realize was bleeding. He did clean my arm with an alcohol wipe, but obviously still not a super comfortable situation. I meant to call and speak to somebody about this unsafe situation, but I got busy and eventually it fell off my radar. (2) I showed up for my scheduled prenatal appointment to find a sign on the door that the office was closed due to weather. Nobody bothered to call me about this? When they called the next day to reschedule, I was told they sent an electronic message through the online charting system. That's great, but why would I think to log into that before my appointment? I get a phone call reminder before every appointment to make sure I won't miss my appointment; it only seems fair to offer patients the same courtesy if you're going to cancel. (3) I declined to reschedule that appointment since we are moving out of town, so instead I spoke to somebody in medical records to have my records transferred to my new OB office. I completed, signed, and submitted the records release form. 11 days later, I called my new OB office because I had not heard from them, and I was informed that they never received my records. And so, despite quality care from the midwife, this place gets 2 stars from me because I am sick of dealing with all of the other issues.

  • Karl McKinzey
    ★★★★★ 5 months ago

    I took my wife in here with chest pains and they rushed her back as I dealt with admissions and as soon as they found out she was on OHP the receptionist wanted my wife taken out of the room she was in and began whispering so I could not hear and upon asking what the issue was I received a curt answer nothing and when the person that was told to go tell the Dr or PA who took my wife back to get her out of that room came back and told the receptionist that the Dr or PA said not only no but absolutely not she was staying put the receptionist went back there herself and ordered the people working on my wife to move her back to the waiting room untill some other room came open she was told again no and continued to work on my wife. When the receptionist returned I was upset by what had transpired and wanted to know why the sudden change and the rude behavior towards my wife. I received no answer just a quick apology and was told to have a seat that I could go back in a few minutes. 20 minutes later I was allowed to go back to my wife's room amazingly she was still in room 6 the one the receptionist wanted her out of. As I approached the room I saw destress on my wife's face and I rushed to her said asking what was wrong. She informed me that the guy trying to draw blood could not get a vein. I was aware that my wife had veins that were hard to hit but never have I had to watch as someone such as the person trying to find a vein put my wife through so much pain and trauma I tried calming my wife telling her to focus on my hands lightly caressing her and lowered my voice to calm her. I watched this man dig around as my wife tried not to move for more then 30 second and then he tried another spot then another then another until finally I told him no more he said he would get the lab to come down this after he put 8 bruises on my wife's arms after over 25 minutes of digging. The lab nurse that came down was sweet and I just knew my wife was in good hands. First try the lab nurse gets a vein in my wife's hand and was done. But can you believe the nurse pulled away to soon shooting more blood on herself and the floor then in the tube. She apologized saying the little amount she got was enough. Frustrated I left the room for a breather you returning I met my wife's Dr. He was very curtious and polite he was for the most part gently with my wife and explained everything very well he and the person that came out and got my wife at the start of her visit get 10 out of 10 stars but the rest of the staff get none not one they were rude disrespectful and I believe bias because my wife has OHP. I will drive my wife to Portland before I ever take her back there. Shame on you people what gives you the right to judge my wife that way. I hope you never find yourselves looking for some help in a time when things were falling apart in your lives and you need OHP. Truly disgusted in Toledo K&D

  • Peter Jones
    ★★★★★ 11 months ago

    I spent eleven days in Pacific Communities Hospital and had the most amazing care. Everyone was professional, caring and attentive. Thank you to the nurses and doctors. You were great.




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