Service Area for Regency Park
About Regency Park
Our philosophy of service at Regency Park encourages an active and independent senior lifestyle that supports residents' privacy and dignity. Our senior apartments are considered the premier Portland, Oregon senior retirement community. We provide Assisted Living, Memory Care, Respite and Adult Day Care services.
Overall Rating 3.1 / 5.0 ★★★★★
Marucina Arlete★★★★★ a month ago
Beautiful facility! Especially in memory care. The caregivers, med tech and coordinators really care for the patients with Alzheimer's and Dementia. Love this job!
Fun fun★★★★★ 3 weeks ago
While I don't like writing reviews like this, I do think it is important to share an experience so the other's can make informed care decisions for their loved ones. I went in for an appointment on a Saturday and the gentleman that showed me around the facility was very good. After looking st 6 other options, we felt the most comfortable with choosing Regency Park. We proceeded with the move in and all the appropriate documents you sign. RED FLAG! - the manger of the facility walked in to the room where we were signing paperwork, introduced herself to my dad, and then walked straight back out with out paying me any acknowledgement. I Was completely Ghosted. I then turned to the gentleman and asked what that was all about and he appologized for her bad and un-professional behavior. I was in high hopes I wouldn't have to encounter her again! I was COMPLETEY wrong. Seemed like a short period of time I turned back around the the nice gentleman that assisted us in the move, no longer worked there. I can draw several conclusions as to potentially why. I then went to the lady in the front at the desk and asked her if I could Speak to the nurse or somebody. The manager came out from her office completely rude and un-approachable and looked completely pissed off she had to get up and answer a few questions. I wanted to run the other direction. Mind you, my dad is not the easiest going person and can be quite difficult but I don't think this should determine how family members are treated. It has been difficult to get answers but there is a woman Carolynn that is extremely helpful when I do need something as the rest of the staff there is un-approachable until it comes to adding more dollar signs to your bill. The community itself is mediocre but comfortable I suppose. The food is in dire need of help! It is awful and often times hear the other people who live there say how poor it is. Activities are okay and there are a few things my dad enjoys. Needs improvement. The apartments are nice but at the end of the day the people who care for the patients make all the difference only sad to see the good people Leave in short time dads been there. The moral of the story is, the place can only be as good as the upper management, and the experience I have had this far speak volumes to the disorganization and negligence. I wouldn't recommend it.
Shelby Lanham★★★★★ a month ago
This place sucks they treat care staff bad and residents food is horrible upper management doesn't care about any of the employees
SA'C Son★★★★★ 10 months ago
REGENCY PARK IS THE WORSEST! Complete WORSEST place ever!. I work there, and the "gang" that they have running the facility "now" is an enormous problem. It's all about the bottom dollar. Their Memory Care Coordinator and LPN for the Memory Care unit, along with the (RN,) manipulates care plans, to squeeze every dollar, charging for changes your loved ones never needed, or are not receiving. In fact, all management personnel, working at here, with direct access to care plans are not being held accountable. When you have leaders that only focus on the bottom dollar, it can never be good. The carestaff here work very hard, and are truly genuine about the care that we provide. Please, take a pop up tour of the place, before you send your loved ones here!
Whitney Rivera★★★★★ a year ago
They have a very high turnover rate for staff and residents and Med Aides and Caregivers actually sleep on the job especially at night. Horrible managment and staff.
Regency Park Services
- Home Care