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Sinai Family Home Services

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    I would not trust this company with my elderly loved one. Their training is horrid. They read from a booklet and have no hands on training. They promise to cover shifts but have more clients then caregivers. They have just lost their main HR and two schedulers due to poor office management. I highly suggest to try another agency. I have personally worked for a fewand this would be my last suggestion.

  • ★★★★★ a month ago

    I have had a plethora of very unprofessional caregivers from this company. From people who are rude and argumentative to people who shirk their responsibilities and don't follow directions. I had one caregiver for over a year who said extremely insensitive things, got combative if I tried to talk to her about mistakes, and was more interested in chatting with people in her chat groups than doing her job. My complaints have gotten me labelled as "difficult" and told I won't have a caregiver if I don't keep the current one, who makes me uncomfortable, is inefficient, and doesn't follow instructions. (She seems to be too old to do her job. I sympathize with her, but really believe she needs to retire. She keeps getting confused, takes a lot of breaks, and spends a great deal of time in the bathroom.) 3 weeks ago I had a prescription come up missing after a caregiver had been here. At first I assumed she put them somewhere, but forgot to tell me. After searching everywhere I called the company and asked my case manager to ask her. After not hearing back (and running out of my medication) I asked her again. She said they tried calling her, but she never returned the call. She had previously decided to leave the company, but was supposed to have another week or two left. I don't know if she worked after that, but she called in sick the next time she was scheduled with me. Seems a tad suspicious to me.

  • ★★★★★ 5 months ago

    I just started working here this week and I haven't had really any complaints at all the people are nice at the company and they work with you

  • ★★★★★ 5 months ago

    The best in-home care company in the area. Highly recommended!

  • ★★★★★ 6 years ago

    HORRIBLE. Clients I visited were constantly complaining. I was an employee here who left out of fear of damaging my record. This company will cut any corners they need to to save a couple of dollars. They do not follow board procedures and endanger clients and employees here on a daily basis. They have no regard for scheduling and are horrible at communicating with clients. I had been asked several times to go against care plans and perform duties alone that are ILLEGAL. Please do not turn here if you have any other options, lawsuits are abundant and they are a shady company run from a small rented office building. They take advantage of people in need who aren't able to comprehend what is going on...take care of your loved ones by finding somewhere SAFE...not this bootleg company.

Sinai Family Home Services Services

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