Homemaker-Home Health Aide Service of Beaver County.
Service Area for Homemaker-Home Health Aide Service of Beaver County.
Overall Rating 2.0 / 5.0 ★★★★★
Jessica Carmen ★★★★★ 2 months ago
They only get 1 star because of the satisfaction I have with just 1 of the caregivers that was awesome. However, the office staff/receptionist /scheduler is extremely rude, inconsiderate and lies. She schedules a caregiver to come but doesn't let you know so that you can plan. She lies about the availability of specific caregivers AND she doesn't return phone calls. VERY UNPROFESSIONAL!
Paul Geruschat ★★★★★ 6 months ago
I've had Homemakers services for a short while & find their aides to be very helpful & very professional ! I've never had a problem when calling their office & have found them to be friendly .
Barb Huddy ★★★★★ 5 months ago
The Manager, Nurse,Scheduler were the rudest, inconsiderate,uncaring people that I have dealt with in my entire life. If you care about your parents, yourself or others please look elsewhere. I wouldn't even give them a star but to give a review you have to give one. God Bless.
Barbara Huddy ★★★★★ a year ago
Please if you love a family member don't use this agency. My father had a massive stroke. Couldn't walk,eat or take care of himself. Most of their aides didn't know what they were doing. Except one Great girl who had to take a leave of absence. Many times their aides didn't show up with no calls or no warning. We are set up by the government to get help 7 days a week because of us taking care of my father at home. On several occasions there schedulers call and say they have no one to care of my father which needs daily care. I spoke with there manager, Maryanne more than 10 to 20 times without any help. Their nurse Amy very rude no help at all. Schedulers very rude. They answer the phone hello with not saying there names or Home health care. I asked if there was anyone higher than this manager Maryanne and Maryanne said it stops with me. We have used them over a year or so and will be looking for some place that is compassionate and cares about people. What a shame they are in business and how can they operate like this.
Ann Thomas ★★★★★ 3 years ago
So let's begin by saying the office staff had horrible manners . a few weeks ago i went to the office to drop off my job application . as i walked through the front door an older lady walked right past me look right at me but did not knowledge me with a friendly hello or can i help you I'm sure she seen my application in my hand. so as i was standing there a frumpy girl at the front computer turned around and just looked at me once again nothing said , turned back around and continued doing computer work finally I had to speak up . my thing is if you are going to run a business be kind and knowledge EVERYONE who walks through the door of your business..Felt very uncomfortable .. needless to say there are many home care agencies out there that would be more then happy to hire me .oh and the first lady to passed me without even a hello was the director of the company