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Holy Redeemer Home Care-Pa

  1. Home Health Care
  2. Pennsylvania
  3. Philadelphia Home Health Care Agencies
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Toni Dydek ★★★★★ 2 months ago

    I feel that when my mom went home into hospice they should have let my father and I know that 99% of the care was on us. I thought a nurse would have come out and helped us during her final hours. She wS sent home from holy redeemer hospital on hospice and the defibrillator was never shut off. She would go into this seizure like state and stop breathing, she actually turned blue, convulsed and died for 2 mins then shock back to life, it was horrible. She was shocked 7 times throughout the night, we honestly were beside ourselves not knowing what to do. We would call the hospice number and would get put on hold, then they would tell us to give her something out of the hospice kit like morphine, a kit that we didn't have. And we never received the kit until the next day after she passed. A nurse did come out for about 20 mins to give us a magnet to try and shut the defibrillator off. And I have to say the nurses were friendly. But not there when we needed them the most and not having that hospice kit was a nightmare, just watching my mom pass the way she did was something I never want to ever go through again. And hope no one else would have to go through this.

  • Mia Robinson ★★★★★ 3 months ago

    False advertising of case loads they don't consider Septa to be a reliable source of transportation. If you don't own a car or want to Travel to bucks county for 2 hour cases don't even bother applying. They require you to pay them for training before they even offer you any cases So that you can work . It's a scam

  • Lori Cheffar ★★★★★ 4 months ago

    Less than thrilled with these services. The weekend manager just yeses you, has no real definitive skill. Some of the nurses that came out were helpful, efficient. But the intake person and the nurse who was assigned to me on a regular basis needs extensive training and some life skills. I reapeatly had to call& call. Then had to have several talks with the supervisor, still made no difference or improvement. Was much more trouble than the actual sugury.Made a very difficult surgical time even more unpleasant. They would continuously come at meal times. Would not recommend, do anything for yourself but depend on them

  • Harry Bridges ★★★★★ 6 months ago

    My wife of 42 years was very blessed to have the nurses come to our home and re-teach her the med box, check her vitals and other important things. They are the best for after hospitalization home health care. You can't do better! HBB

  • Roseann Rossi ★★★★★ 5 months ago

    Very unprofessional hospice staff . Team member was so heartless over the phone that ICU physician had to step in and comfort my family at their most difficult time of need. One of the worst days of my life. Rose Bermudez

Holy Redeemer Home Care-Pa Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Holy Redeemer Home Care-Pa is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

PA
Begins Patient Care in Timely Manner:

92%

93%
Teaches Patients or Family About their Drugs:

98%

95%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

95%

96%
Checks on Patients Flu Shot:

83%

76%
Checks on Patients Pneumonia Shot:

86%

79%
Foot Care For Diabetes Patients:

97%

96%
Checks Patients For Pain:

72%

0%
Treats Patients Pain:

72%

0%
Treats Heart Failure Symptoms:

70%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

68%

0%
This
Agency

PA
Included Treatments to Prevent Bed Sores:

68%

0%
Checked Patients For the Risk of Bed Sores:

89%

0%
How Often Patients Improved Walking:

65%

60%
How Often Patients Improved Getting Out of Bed:

14%

17%
How Often Patients Improved Bathing:

11%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

86%

79%
How Often Patients Improved Taking Medication by Mouth:

59%

49%
How Often Patients Had to be Admitted to the Hospital:

17%

15%
How Often Patients Needed Urgent Care From the ER:

9%

11%

Reviews from Patient Surveys

These Holy Redeemer Home Care-Pa reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Holy Redeemer Home Care-Pa to other home care agencies. More Info

Patient Surveys:
This
Agency

PA
Home Health Team Gave Care in a Professional Way:

93%

90%
Communicated Well With them:

93%

88%
Discussed Medicines Pain & Home Safety:

91%

84%
Gave their Home Health Agency a Rating of 9 or 10:

91%

87%
This
Agency

PA
Would Recommend the Home Health Agency to Friends & Family:

88%

81%
Completed Surveys:30063,463
Response Rate:

32%

32%

Cities Served by Holy Redeemer Home Care-Pa

Holy Redeemer Home Care-Pa serves ZIP codes that encompass all or part of each of the cities listed below.

Abington, PA
Ambler, PA
Bensalem, PA
Blue Bell, PA
Bristol, PA
Bryn Athyn, PA
Buckingham, PA
Chalfont, PA
Cheltenham, PA
Croydon, PA
Doylestown, PA
Dresher, PA
Elkins Park, PA
Fairless Hills, PA
Feasterville Trevose, PA
Flourtown, PA
Fort Washington, PA
Furlong, PA
Glenside, PA
Hatboro, PA
Horsham, PA
Huntingdon Valley, PA
Jamison, PA
Jenkintown, PA
Langhorne, PA
Lansdale, PA
Levittown, PA
Morrisville, PA
New Hope, PA
Newtown, PA
North Wales, PA
Oreland, PA
Penns Park, PA
Philadelphia, PA
Richboro, PA
Southampton, PA
Warminster, PA
Warrington, PA
Washington Crossing, PA
Willow Grove, PA
Wycombe, PA
Wyncote, PA



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