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Vital Support Home Health Care Agency

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  3. Pennsylvania (PA)
  4. Philadelphia
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    The only reason why it has 2 stars is because the girls greet you and smile but they are very unorganized they lost my paperwork and when I ask to speak to the supervisor out of know where they found my paperwork

  • ★★★★★ 11 months ago

    I came in to apply and the staff was very pleasant and helpful. They explained the application process and everything I need in order to start as a Home Health Aide as soon as possible. They also provide training at the agency which is very convenient, and they have a driver on hand for people who do not have a way to get to the agency. All in all, my experience has been very satisfying and I am happy to be starting with this agency.

  • ★★★★★ 3 months ago

    Tried to get support for my room mate who had a kidney transplant. 2 days after we gave them all his personal information, someone attempted to create a direct deposit with social security and take his check. They don't know anything about health information protection. One of the ladies had him drop his information off in her home mail box. I'd exorcise extreme caution when deal with this organization.

  • ★★★★★ a year ago

    I've been dealing with this company for some time now. Almost every week they call with some sort of issue or another. As if they're making up rules as they go along. Some of the employees need to be trained a Lil better also. They're customer service support is good tho. Always greets you with a smile

  • ★★★★★ 2 months ago

    The aides don't want to do their work

Vital Support Home Health Care Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Vital Support Home Health Care Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

PA
Begins Patient Care in Timely Manner:

100%

93%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

48%

72%
Checks on Patients Pneumonia Shot:

100%

76%
Foot Care For Diabetes Patients:n/a *

96%
Checks Patients For Pain:

46%

0%
Treats Patients Pain:

100%

0%
Treats Heart Failure Symptoms:

85%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

99%

0%
Included Treatments to Prevent Bed Sores:

88%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

PA
How Often Patients Improved Walking:

100%

57%
How Often Patients Improved Getting Out of Bed:

12%

17%
How Often Patients Improved Bathing:

7%

12%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

83%
How Often Patients Improved Taking Medication by Mouth:

77%

50%
How Often Patients Had to be Admitted to the Hospital:

9%

16%
How Often Patients Needed Urgent Care From the ER:

5%

12%
Pageviews Total:

163%

0%
Pageviews From Search Engines:

33%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Vital Support Home Health Care Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Vital Support Home Health Care Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

PA
Home Health Team Gave Care in a Professional Way:n/a *

89%
Communicated Well With them:n/a *

88%
Discussed Medicines Pain & Home Safety:n/a *

84%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

86%
This
Agency

PA
Would Recommend the Home Health Agency to Friends & Family:n/a *

81%
Completed Surveys:n/a *67,855
Response Rate:n/a *

33%
* No survey results are available for this period.

Cities Served by Vital Support Home Health Care Agency

Vital Support Home Health Care Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Bensalem, PA
Jenkintown, PA
Philadelphia, PA
Warminster, PA



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