Service Area for Chartwell Pennsylvania
Overall Rating 4.0 / 5.0 ★★★★★
Ron Bair★★★★★ a week ago
we will never use this company again. Their billing department is completely inept. They refuse to send the proper forms so the insurance can pay the bill, but continue to send me a bill for payment which changes with each statement. Stay away from this company.
christina Nagel★★★★★ 2 months ago
The whole Chartwell team is amazing! My son is going thru chemo and has weekly treatments. The pharmacist always makes sure we are okay on supplies and is always there for any questions. They work together as a team with his doctors and care for my son and we are very pleased.
Jerry Chen★★★★★ 10 months ago
We go through Chartwell to get specialty formula for our baby who has bad allergies. Assumed the insurance process would be a nightmare but they got everyone approved in a matter of a days. Customer service has been amazing as well. Explained everything about how home delivery will work and how to schedule. When we had an issue with a missed delivery (because of the courier's fault) they remedied the situation and got us overnight fed ex delivery. Have literally never had a positive costumer service experience until working with Chartwell.
Matt Davis★★★★★ 2 months ago
Good people who work hard
Tina Taylor★★★★★ 5 months ago
I would never recommend this company I have been dealing with them since January and I have been lied to and then my last Conversation with a lady in billing named Karen when I started asking questions she got rude.