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Keystone Care

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About Keystone Care

KeystoneCare is a nonprofit organization that provides a full continuum of home health and hospice services in the Greater Philadelphia Region. KeystoneCare offers home care, palliative care, and hospice care at assisted living and skilled nursing facilities, in the patients' homes, or at Keystone House (our inpatient/residential hospice care facility). Keystone House, the first residential hospice in Pennsylvania, was established in 1997 as a state model for providing holistic care in a home-like environment. KeystoneCare is Medicare and Medicaid certified, and maintains contractual agreements with most of the major insurance plans in the region. We are also a participant in the Pennsylvania Department of Human Services' Aging Waiver Program.

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Keystone Care
Keystone Care

Reviews
Overall Rating 5.0 / 5.0 ★★★★★

  • Amy Jo Rosenthal
    ★★★★★ 5 months ago

    There are a few words to adequately describe how caring, professional, loving and giving are all the staff at Keystone Care. Special recognition to the staff in the office, Ashley and Tamika, our most amazing nurse Joan McGillin, RN, our very caring and able aides Roslyn and Ruth, Social Worker Hailey who guided our sad journey, Rabbi Brian and others who are a part of this amazing team! Joan McGillin, you are the doctor and mother whom we both needed. Thank you.

  • Christopher Kradzinski
    ★★★★★ 4 months ago

    i had total knee replacement and sent home after three days, keystone home services was my aftercare at home and i had two fabulous proffesionalsfrom Keystone home services come to my home to help in my rehabilatation one nurse and one therapist. and right from day one they were proffesional courteous and more then knowledable in what neededd to be done in following the dr. orders and keeping me comfortable, explaining everything they were doing and what needed to be done every step of the way keeping me informed. and as it was keeping me on schedule in the healig process. there is no other home service i would use or reccomend my nurse was Shannon and my therapist was Chris, we developed a working relationship and i would say a friendship they were always ontime and stayed until they knew i was comfortable in the days workout and to the whole staff at Keystone i say a very well deserved Thank You for all your help and kindness. i would reccomend keystone to anyone needing home aftercare

  • Irvin Boyd
    ★★★★★ a year ago

    My brother was at Keystone in 2002, and my mother in 2009, where they both did pass. Both times the staff at Keystone was extraordinarily caring, considerate, sensitive, and helpful to our family's needs and feelings. There are other hospices in the area, but our family's experiences with the facility and staff at Keystone were exemplary and first rate.

Keystone Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Hospice
  •   Private Duty Home Care
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Keystone Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

PA
Begins Patient Care in Timely Manner:

91%

93%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

96%
Checks on Patients Flu Shot:

85%

72%
Checks on Patients Pneumonia Shot:

89%

76%
Foot Care For Diabetes Patients:

97%

96%
Checks Patients For Pain:

82%

0%
Treats Patients Pain:

86%

0%
Treats Heart Failure Symptoms:

86%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

85%

0%
Included Treatments to Prevent Bed Sores:

86%

0%
Checked Patients For the Risk of Bed Sores:

93%

0%
This
Agency

PA
How Often Patients Improved Walking:

76%

57%
How Often Patients Improved Getting Out of Bed:

20%

17%
How Often Patients Improved Bathing:

12%

12%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

86%

83%
How Often Patients Improved Taking Medication by Mouth:

64%

50%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

13%

12%
Pageviews Total:

24%

0%
Pageviews From Search Engines:

5%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

2%

0%

Reviews from Patient Surveys

These Keystone Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Keystone Care to other home care agencies. More Info

Patient Surveys:
This
Agency

PA
Home Health Team Gave Care in a Professional Way:

84%

89%
Communicated Well With them:

81%

88%
Discussed Medicines Pain & Home Safety:

81%

84%
Gave their Home Health Agency a Rating of 9 or 10:

82%

86%
This
Agency

PA
Would Recommend the Home Health Agency to Friends & Family:

68%

81%
Completed Surveys:32467,855
Response Rate:

16%

33%

Cities Served by Keystone Care

Keystone Care serves ZIP codes that encompass all or part of each of the cities listed below.

Abington, PA
Ambler, PA
Ardmore, PA
Bala Cynwyd, PA
Bensalem, PA
Blue Bell, PA
Bristol, PA
Broomall, PA
Cheltenham, PA
Clifton Heights, PA
Conshohocken, PA
Croydon, PA
Crum Lynne, PA
Darby, PA
Dresher, PA
Drexel Hill, PA
Elkins Park, PA
Feasterville Trevose, PA
Flourtown, PA
Fort Washington, PA
Gladwyne, PA
Glenside, PA
Hatboro, PA
Hatfield, PA
Haverford, PA
Havertown, PA
Horsham, PA
Huntingdon Valley, PA
Jenkintown, PA
King Of Prussia, PA
Lafayette Hill, PA
Langhorne, PA
Lansdale, PA
Lansdowne, PA
Levittown, PA
Merion Station, PA
Morrisville, PA
Narberth, PA
Newtown, PA
Norristown, PA
North Wales, PA
Oreland, PA
Philadelphia, PA
Phoenixville, PA
Plymouth Meeting, PA
Sharon Hill, PA
Southampton, PA
Upper Darby, PA
Warminster, PA
Willow Grove, PA
Wyncote, PA
Wynnewood, PA



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