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Brookings Hospital Home Health Agency

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ a month ago

    We've used the emergency ward a couple of times, and both times the nurses and physicians were extremely thorough and fast in their response. Also, very friendly and responsive overall to my wife's needs. Not sure what's going on with the more negative experiences. Maybe some random factors I haven't witnessed there.

  • ★★★★★ 2 months ago

    I recently had a procedure done at the Brookings hospital. I would like to thank Dr. Johnson. I also thank nurse Mindy who scheduled the procedure and answered so many of my questions. Thank you to everyone else that cared for me during my brief stay. I appreciated the professional, compassionate care. Gary Telkamp

  • ★★★★★ 5 months ago

    Absolutely terrible. I would never trust them with another life or death case again. The staff was unprepared and lacked compassion. We had an unresponsive female in the car and the staff made us carry her all the way to a room. We might be better off driving to Sioux Falls rather than this being our only option.

  • ★★★★★ 7 months ago

    I had a small procedure done at the Brookings Health System, and the care was amazing. So nice to have caring staff and providers here in Brookings. Will be my families first choice for sure!

  • ★★★★★ 7 months ago

    They were nice at start then when they found out that my brother didnt have insurance they cocked an attuide and i am not very pleased with the emergancy staff tonight.

Brookings Hospital Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Hospice
  •   Private Duty Home Care
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Brookings Hospital Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

SD
Begins Patient Care in Timely Manner:

98%

95%
Teaches Patients or Family About their Drugs:

84%

93%
Checks Patients Risk of Falling:

92%

100%
Checks Patient For Depression:

86%

99%
Checks on Patients Flu Shot:

70%

81%
Checks on Patients Pneumonia Shot:

84%

87%
Foot Care For Diabetes Patients:

85%

94%
Checks Patients For Pain:

47%

0%
Treats Patients Pain:

77%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

64%

0%
Included Treatments to Prevent Bed Sores:

72%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

SD
How Often Patients Improved Walking:

38%

53%
How Often Patients Improved Getting Out of Bed:

16%

14%
How Often Patients Improved Bathing:

11%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

92%

71%
How Often Patients Improved Taking Medication by Mouth:

46%

46%
How Often Patients Had to be Admitted to the Hospital:

24%

15%
How Often Patients Needed Urgent Care From the ER:

11%

12%
Pageviews Total:

4%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Brookings Hospital Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Brookings Hospital Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

SD
Home Health Team Gave Care in a Professional Way:

89% *

90%
Communicated Well With them:

87% *

88%
Discussed Medicines Pain & Home Safety:

90% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

91% *

88%
This
Agency

SD
Would Recommend the Home Health Agency to Friends & Family:

84% *

84%
Completed Surveys:92 *1,763
Response Rate:

41% *

39%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Brookings Hospital Home Health Agency

Brookings Hospital Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Arlington, SD
Aurora, SD
Badger, SD
Brookings, SD
Bruce, SD
Colman, SD
Elkton, SD
Estelline, SD
Flandreau, SD
Lake Norden, SD
Lake Preston, SD
Sinai, SD
Volga, SD
White, SD



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