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University Of Tn Medical Center Home Care Services

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Marianne Custer
    ★★★★★ 4 months ago

    A friend extolled the virtues of Hospice, telling me how her uncle in Minneapolis was even visited by a guitarist to play music for him. My experience with UT Hospice not only didn't include a guitar player to soothe my dying mother's last hours, they couldn't manage to send a nurse. If I could give negative stars I would. After an initial visit on a Friday, they told me that a nurse would not be available over the weekend. On Monday, I asked the staff of my mother's nursing home to call UT Hospice and ask them to come. They called three times and UT Hospice never came. At the end of the day, I called them and fired them. My mother died the next morning without benefit of UT Hospice. Amanda, called me after my Mother's death to tell me they would stay in contact with me if I needed anything. I told her never to contact me again. Find a better hospice for your loved one. June 7, 2017 Unbelievably, I received a survey from UT Hospice about the quality of service in the year after my Mother's death. I was particularly affronted as I had told them never to contact me again. I wouldn't use their service for a dying rat.

  • Marion ( Bud ) Nolan
    ★★★★★ a year ago

    What a Pleasure and commitment to the absolute care of Loved Ones with the need for specialized care and the Personal contact. I was amazed at the personalized care given to my wife who was dieing yet found the gift of Love and care in comforting her ! Yet it did not stop there as my whole Family saw her comfort in the eyes of each caregiver.It is hard enough to see one die but comforting to know that these people have the gift of Gods love to all ! God's working Angels !

  • Robert Welbes
    ★★★★★ a year ago

    Very easy to follow

  • Monica Belser
    ★★★★★ a year ago

    Thank

University Of Tn Medical Center Home Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at University Of Tn Medical Center Home Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

TN
Begins Patient Care in Timely Manner:

96%

92%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

82%

76%
Checks on Patients Pneumonia Shot:

90%

80%
Foot Care For Diabetes Patients:

98%

96%
Checks Patients For Pain:

71%

0%
Treats Patients Pain:

70%

0%
Treats Heart Failure Symptoms:

80%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

80%

0%
Included Treatments to Prevent Bed Sores:

83%

0%
Checked Patients For the Risk of Bed Sores:

94%

0%
This
Agency

TN
How Often Patients Improved Walking:

63%

59%
How Often Patients Improved Getting Out of Bed:

17%

16%
How Often Patients Improved Bathing:

13%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

88%

84%
How Often Patients Improved Taking Medication by Mouth:

55%

54%
How Often Patients Had to be Admitted to the Hospital:

18%

17%
How Often Patients Needed Urgent Care From the ER:

13%

13%
Pageviews Total:

10%

0%
Pageviews From Search Engines:

0%

0%
Pageviews From City Page:

3%

0%
Pageviews From Funnel:

1%

0%

Reviews from Patient Surveys

These University Of Tn Medical Center Home Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare University Of Tn Medical Center Home Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

TN
Home Health Team Gave Care in a Professional Way:

90%

90%
Communicated Well With them:

87%

88%
Discussed Medicines Pain & Home Safety:

83%

84%
Gave their Home Health Agency a Rating of 9 or 10:

85%

87%
This
Agency

TN
Would Recommend the Home Health Agency to Friends & Family:

85%

83%
Completed Surveys:49527,446
Response Rate:

28%

30%

Cities Served by University Of Tn Medical Center Home Care Services

University Of Tn Medical Center Home Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Alcoa, TN
Andersonville, TN
Briceville, TN
Caryville, TN
Clinton, TN
Corryton, TN
Cosby, TN
Cumberland Gap, TN
Duff, TN
Friendsville, TN
Gatlinburg, TN
Greenback, TN
Harriman, TN
Harrogate, TN
Heiskell, TN
Huntsville, TN
Jacksboro, TN
Jellico, TN
Kingston, TN
Knoxville, TN
Kodak, TN
La Follette, TN
Lake City, TN
Lenoir City, TN
Loudon, TN
Louisville, TN
Luttrell, TN
Madisonville, TN
Maryville, TN
Mascot, TN
Maynardville, TN
New Tazewell, TN
Newcomb, TN
Norris, TN
Oak Ridge, TN
Oliver Springs, TN
Philadelphia, TN
Pigeon Forge, TN
Pioneer, TN
Powell, TN
Robbins, TN
Rockford, TN
Rockwood, TN
Sevierville, TN
Seymour, TN
Sharps Chapel, TN
Strawberry Plains, TN
Sweetwater, TN
Tallassee, TN
Tazewell, TN
Tellico Plains, TN
Ten Mile, TN
Townsend, TN
Vonore, TN
Walland, TN



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