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Friendship Home Health

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    This company is ridiculously negligent in the management of their care workers. One of the workers hit her client's home with her car, causing quite a bit of damage last week. The worker was not removed from duty/drug screened/required to do any driver training courses before returning to work. That same woman, only a week later, almost hit the same client's home, swerved to miss it, crossed the road, and drove her vehicle into my toddler's bedroom. This terrible accident was entirely preventable if the company had taken appropriate action. I can't express how truly angry I am at them for putting my family at risk. Unacceptable.

  • ★★★★★ 2 years ago

    I am actually quite disgusted by this company. The "nurses" that are coming twice a week for my post surgical Coumadin levels have to be constantly monitored and reminded of proper protocols during blood draw, including using a clean bandage to apply pressure (one lady actually pulled a dirty piece of paper towel from her bag- yuck!), not putting their dirty gloved fingers that they have gone ratting through their very disorganized bag looking for various supplies with on my just-sterilized vein, not applying the tourniquet properly (one lady actually tied a knot and then of course could not remove it prior to removing the needle) and although I tried to intervene prior to the knot tying, I definitely intervened when it was time to remove it. I swear this company has simply taken people off the streets to come to your home. I know when to stop them, your frail, elderly grandmother might not! They are an infection waiting to happen!

  • ★★★★★ a year ago

    Excellent Supported Living for DIDS, offers the best, professional care any family could desire for their loved one.

  • ★★★★★ 10 months ago

Friendship Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Friendship Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TN
Begins Patient Care in Timely Manner:

60%

92%
Teaches Patients or Family About their Drugs:

84%

96%
Checks Patients Risk of Falling:

91%

99%
Checks Patient For Depression:

76%

98%
Checks on Patients Flu Shot:

65%

76%
Checks on Patients Pneumonia Shot:

62%

80%
Foot Care For Diabetes Patients:

87%

96%
Checks Patients For Pain:

69%

0%
Treats Patients Pain:

68%

0%
Treats Heart Failure Symptoms:

73%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TN
How Often Patients Improved Walking:

57%

59%
How Often Patients Improved Getting Out of Bed:

12%

16%
How Often Patients Improved Bathing:

12%

13%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

84%
How Often Patients Improved Taking Medication by Mouth:

67%

54%
How Often Patients Had to be Admitted to the Hospital:

19%

17%
How Often Patients Needed Urgent Care From the ER:

6%

13%
Pageviews Total:

38%

0%
Pageviews From Search Engines:

16%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Friendship Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Friendship Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

TN
Home Health Team Gave Care in a Professional Way:

86% *

90%
Communicated Well With them:

81% *

88%
Discussed Medicines Pain & Home Safety:

83% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

76% *

87%
This
Agency

TN
Would Recommend the Home Health Agency to Friends & Family:

66% *

83%
Completed Surveys:48 *27,446
Response Rate:

28% *

30%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Friendship Home Health

Friendship Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Antioch, TN
Arrington, TN
Ashland City, TN
Bon Aqua, TN
Brentwood, TN
Charlotte, TN
Clarksville, TN
College Grove, TN
Columbia, TN
Cumberland Furnace, TN
Dickson, TN
Fairview, TN
Franklin, TN
Gallatin, TN
Goodlettsville, TN
Greenbrier, TN
Hendersonville, TN
Hermitage, TN
La Vergne, TN
Lebanon, TN
Madison, TN
Mc Ewen, TN
Mount Juliet, TN
Murfreesboro, TN
Nashville, TN
Old Hickory, TN
Pegram, TN
Primm Springs, TN
Rockvale, TN
Shelbyville, TN
Smyrna, TN
Springfield, TN
Vanleer, TN
Waverly, TN
White Bluff, TN



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