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House Calls Home Health

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  3. Texas (TX)
  4. Alvin
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Maureen Hurst
    ★★★★★ a year ago

    Stay away from this company. My husband's brother moved himself into their parents home after their dad died. My husband has POA, durable POA, medical POA, etc. He monitored his mom on a regular basis. He told his brother to get a housekeeper as the house was getting dirtier and dirtier. We all cleaned the home on numerous occasions but we all worked full time. His brother "claimed" that he hired someone from the home health care company to clean the home. My husband also told him it was time to get full time help as my mother-in-law was deteriorating. He refused as he was enjoying his free room and board. Finally, my husband told his brother it was time to move her into a facility specializing in dementia. His brother screamed, cussed both of us out, and physically threatened to harm my husband if he tried to move their mom. His brother had one interest, and that was in whatever money he was to get when she died. After finding a care facility, my husband had to have an Alvin police officer escort him to the home in order to remove his mom. One of the employees from this company was there. She told my husband that his mom was fine, and he was not taking their mother anywhere! Yes, this is while the police officer was standing there and my husband had all his POA paperwork in hand. He told her this did not concern her. She called her boss and was told it was ok. Unbelievable! My husband moved his mom into Autumn Grove in Pearland. Three days later, she was rushed to the hospital with a horrible UTI and impacted bowels. She was very ill, and almost died. With the wonderful care of Hermann Hospital, she recovered, and more wonderful care at Autumn Grove, she recovered, and she celebrated her 95th birthday there. She bounced back beautifully while under their care. We all were finally able to visit her without being cursed at and threatened by the brother. It was wonderful to see her flourish. In the meantime, my husband was able to get into the home where the conditions were deplorable. There was her feces on the carpet of her bedroom. The toilets and tubs were full of black mold and mildew. The dust and spider webs were so thick, that we all had to wear heavy masks to enter the home. The smell was over whelming. The brother, being very angry about not having the financial control any longer, reported both of us to the DA for exploitation of her money. This went to APS where of course you are guilty until proven innocent. The APS case worker said she called this company who told them the home was in good condition! Yes, they lied. Fortunately, we took videos of the filth in the home. Of course we were cleared of all the false charges. So, under the care of this company, my mother-in-law almost died, in addition to being liars, and trying to interfere with something that was none of their business. If you are considering this company, don't. I'm happy to say, my mother-in-law is back with us, in a clean home, and at almost 96, doing beautifully!

  • Caelyn Dobkins
    ★★★★★ 4 months ago

House Calls Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Private Duty Home Care
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at House Calls Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

99%

91%
Teaches Patients or Family About their Drugs:

83%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

92%

96%
Checks on Patients Flu Shot:

78%

65%
Checks on Patients Pneumonia Shot:

88%

71%
Foot Care For Diabetes Patients:

95%

96%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:

54%

0%
Treats Heart Failure Symptoms:

61%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

53%

0%
Included Treatments to Prevent Bed Sores:

66%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TX
How Often Patients Improved Walking:

50%

45%
How Often Patients Improved Getting Out of Bed:

23%

13%
How Often Patients Improved Bathing:

5%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

71%
How Often Patients Improved Taking Medication by Mouth:

66%

39%
How Often Patients Had to be Admitted to the Hospital:

14%

13%
How Often Patients Needed Urgent Care From the ER:

11%

11%
Pageviews Total:

10%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These House Calls Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare House Calls Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

93% *

89%
Communicated Well With them:

91% *

86%
Discussed Medicines Pain & Home Safety:

99% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

88% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

88% *

80%
Completed Surveys:15 *114,657
Response Rate:

23% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by House Calls Home Health

House Calls Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Alvin, TX
Angleton, TX
Dickinson, TX
Friendswood, TX
Hitchcock, TX
Houston, TX
La Marque, TX
League City, TX
Manvel, TX
Missouri City, TX
Pasadena, TX
Pearland, TX
Rosharon, TX
Santa Fe, TX
Texas City, TX
Webster, TX



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