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Kindred At Home

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  2. Home Health Care Directory
  3. Texas (TX)
  4. Amarillo
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • suz richardson ★★★★★ 2 months ago

    When I first began with, Kindred in Amarillo, they were great. The first two Nurses and the part time Nurse we were assigned were just fantastic.. The Nurse that was part time was assigned to us full time when the first two moved on to other jobs.. For some unk reason they took her away from us and gave us another Nurse . I was told by the Nurse who was moved, that the new Nurse would be on same schedule or she would contact us.. This did not happened and the Office does not have her schedule on file. The new Nurse did not show up as we were told she would on our schedule the first day so I called an the scheduling Nurse did not have her schedule. Finally after a while ,the Nurse who was coming out called me and told me that she was not doing the same schedule and would come on Thursdays. No biggie but it would have been nice to know this. She was late on that first day and today, after two hours of being late , I called the office and was told said she was on vacation and someone else would come but they did not know who or when. Our nurse said nothing about vacation on the last visit. At one time, I would have highly recommended Kindred but now I would not . I am just greatfull that I decided to retire and stay with her so I can watch and can call for Ambulance if need be. I will be contacting other Agencies to see if I might move her over. It appears that Kindred has a problem with Supervisors not knowing what their personnel are doing and when. I am highly upset that they make changes and do not have the courteousy to notified the client.

Kindred At Home Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Kindred At Home is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

96%

91%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

87%

65%
Checks on Patients Pneumonia Shot:

95%

71%
Foot Care For Diabetes Patients:

98%

96%
Checks Patients For Pain:

70%

0%
Treats Patients Pain:

62%

0%
Treats Heart Failure Symptoms:

75%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
Included Treatments to Prevent Bed Sores:

63%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TX
How Often Patients Improved Walking:

59%

45%
How Often Patients Improved Getting Out of Bed:

19%

13%
How Often Patients Improved Bathing:

11%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

88%

71%
How Often Patients Improved Taking Medication by Mouth:

45%

39%
How Often Patients Had to be Admitted to the Hospital:

19%

13%
How Often Patients Needed Urgent Care From the ER:

14%

11%
Pageviews Total:

12%

0%
Pageviews From Search Engines:

0%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Kindred At Home reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Kindred At Home to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

88%

89%
Communicated Well With them:

88%

86%
Discussed Medicines Pain & Home Safety:

87%

84%
Gave their Home Health Agency a Rating of 9 or 10:

85%

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

77%

80%
Completed Surveys:205114,657
Response Rate:

29%

31%

Cities Served by Kindred At Home

Kindred At Home serves ZIP codes that encompass all or part of each of the cities listed below.

Adrian, TX
Amarillo, TX
Borger, TX
Canyon, TX
Claude, TX
Dumas, TX
Fritch, TX
Happy, TX
Hereford, TX
Pampa, TX
Panhandle, TX
Sanford, TX
Skellytown, TX
Stinnett, TX
Tulia, TX
Vega, TX
White Deer, TX
Wildorado, TX



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