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National Home Health Care

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  3. Texas (TX)
  4. Amarillo
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Overall Rating 1.9 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I've been doing business with them for a long time. They have always taken great care of my wheelchair and other DME's. However, the level of service has greatly declined over the last year or two.

  • ★★★★★ 3 months ago

    I bought a back brace from this place. I wore it a few hours after I purchased it, I realized it was not a good fit for me. The next day I tried to return it and they would not let me. They said since I wore it, they could not take it back. That is ridiculous. Of course I wore it, how else would I know if its going to fit right. It was only 24 hours after purchase. No signage, no warning from the staff before I bought this back brace about this policy. I was only told "sorry, and that they needed to train their staff better." This is not how you treat customers. You can buy clothes and be able to return it, you can buy any kind of brace from Walgreen's or CVS and be able to return it. Even BritKare allows return within 3 days of purchase and BritKare has a sign posted. As a last effort on my part, I wrote an email through their website asking them to reconsider, I got no response. Be warned, if you buy anything from this place, they might not let you return it, for whatever reason they decided on that given day. even if its only been 24 hours from purchase. This 50 dollar sale as cost them all my future home medical business.

  • ★★★★★ a year ago

    They did not want to come to my father's home because he was deaf. They would have to provide an interpreter. Which by ADA laws they must do. This was the 3rd company the IV company tried. Luckily the 4th one we tried was educated enough to know the laws for the handicapped also compassionate. Made our day a little joyful. My father wasn't forced to stay another day at the hospital. They were going to have to send him to a nursing home for 2 weeks.

  • ★★★★★ 10 months ago

    my experience has been just the opposite.n Used them severaal years ago for me,then thru a # of years with mom's failing health needs, & now my husband. Mr. Hicks is awesome.

  • ★★★★★ 4 months ago

    billing me for stuff that I have bought weeks ago !

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