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Texas Home Health/Austin Hospice

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Joanne Salas
    ★★★★★ a month ago

    I have very mixed feelings about the hospice services my family received from Texas Home Health. Miscommunication between their nurses resulted in my father being taken off a medication for PTSD for a week resulting in him becoming very depressed. Stephanie, the social worker assigned to my father provided poor services. On her initial visit, all she did was to ask my father whether he had planned his funeral and whether he was interested in a veteran's funeral service. This question upset my father. Two weeks later, when we called hospice to let them know we were taking my father to the hospital because we could no longer care for him at home they discouraged us from doing this and sent Stephanie to help us find a few days of respite care while we found care for my Dad. She arranged for him to stay at Senior Care of Onion Creek, for up to five days. We expressed concern because of the facility's low ratings on reviews. She assured us it was a good place and said she was sure we would be happy with the care there. Our experience there was a nightmare. My Dad died early the following afternoon. (we did not leave him alone the entire time he was there). The social worker misled us. Toby, the hospice nurse, who came about an hour before my Dad died, was empathic and stayed after my Dad passed to get him cleaned. I very much appreciate his assistance. Overall, I would not recommend Texas Home Health for hospice care.

  • Marie Fininen
    ★★★★★ 3 months ago

    I have been working with Texas home health for some time and it's a very great place to work only if you have the time for the love one's who relly needs us few good people to give a helping hands to make a person day.

  • Kenneth Adair
    ★★★★★ 6 months ago

    Horrible experience, my wound went downhill because nursing wasn't using the right wound vac kits for 3 weeks. The main nurse assured me she's wound vac certified, but if that were true she would have known from the start and everything would have went smooth. Thank God I watched a a wound vac video which the prompted me to call wound vac company that figured out my problem. It's just sad as a patient to trust your nurse who is filling you full of bull and not listening instead of taking the time to address the problem.

  • A Google User
    ★★★★★ 8 years ago

    Is a business that's very good with disabled young or old in helping in home care assistance. The Supervisor which is in charge of the employees assigned or hired for certain homes, does a personal house call making sure everything & is satisfactory or unsatisfactory with Clients at that time. They care alot & will work with whatever needs all Clients are requesting. Also will include in home pedicures or manicures, if of course if wanted. Will make appointment that is convienant so Clients can be ready. Also, is nice, will phone if is unable or expected cancellation to let Client know & reschedule another time.. If I had a choice & needed some assistance would pick them over all. Thanks

Texas Home Health/Austin Hospice Services

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