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Valleywide Home Care

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  3. Texas (TX)
  4. Brownsville
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Very disorganized and unprofessional. I ENCOURAGE ANYONE TO GO TO ANOTHER HOME CARE FOR YOUR LOVED ONES. While trying to pick up my last paycheck, they claim they didn't have it. First they say they already gave it to me, then say they gave my hours to another worker. Even after showing them my time sheet (which I had to ask for prior to me working) they dismissed it. I critized them for their lack of organization and they got extremely offended. I left the office frustrated yet three of the employees opened the door to follow me. The Indian/South Asian lady, who I think is a manager, came too close to me and tried to snatch my time sheet out of my hand and threatened to call the police. I shouted at her to not touch me and that I'd take my phone out to record the situation. They kept shouting at me saying they'd call the police and that I shouldn't criticize them. They finally stopped following me as I almost reached my car. As I drove off I saw a man recording me. This was extremely uncomfortable and frustrating; I knew had I not kept walking fast and assertively stood up for myself, they could have gotten physical. I called the police to report the situation. They took off my client from their home care because of the incident. So again, I encourage anyone to send your loved ones to a more organized and caring home health.

  • ★★★★★ a year ago

    Good agencyxp

Valleywide Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Valleywide Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

100%

91%
Teaches Patients or Family About their Drugs:

100%

96%
Checks Patients Risk of Falling:

98%

99%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

60%

65%
Checks on Patients Pneumonia Shot:

58%

71%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

86%

0%
Treats Patients Pain:

89%

0%
Treats Heart Failure Symptoms:

94%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

85%

0%
Included Treatments to Prevent Bed Sores:

85%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TX
How Often Patients Improved Walking:

57%

45%
How Often Patients Improved Getting Out of Bed:

9%

13%
How Often Patients Improved Bathing:

15%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

71%
How Often Patients Improved Taking Medication by Mouth:

48%

39%
How Often Patients Had to be Admitted to the Hospital:

15%

13%
How Often Patients Needed Urgent Care From the ER:

12%

11%
Pageviews Total:

15%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Valleywide Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Valleywide Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

91% *

89%
Communicated Well With them:

92% *

86%
Discussed Medicines Pain & Home Safety:

98% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

74% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

68% *

80%
Completed Surveys:10 *114,657
Response Rate:

18% *

31%
* Zero, or very few, patients met the surveys rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

Cities Served by Valleywide Home Care

Valleywide Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Brownsville, TX
Harlingen, TX
La Feria, TX
Olmito, TX
Rio Hondo, TX
San Benito, TX



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