Encompass Home Health Of Greater Dallas
About Encompass Home Health Of Greater Dallas
6688 N. Central Expressway Suite 600Dallas, TX 75206
Phone: (214) 503-7700
Fax: (214) 503-1221
Ownership type: Proprietary
Date certified: 06/05/1996
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Does Encompass Home Health Of Greater Dallas, Inc offer the following services?
Bathing, using the toilet, and dressing
1 of 1 users say yes
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Encompass Home Health Of Greater Dallas
| Encompass Home Health - Dallas, TX | < 1 mile | |
| Provista Health Care - Dallas, TX | < 1 mile | |
| Care Mountain - Dallas, TX | < 1 mile | |
| Kindred At Home - Dallas, TX | < 1 mile | |
| Jenys Health Care - Dallas, TX | < 1 mile | |
| Tender Hands Home Health Care - Dallas, TX | < 1 mile |
Photos
Reviews
Overall Rating 3.9 / 5.0 ★★★★★
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kevin dolson dolson ★★★★★ a year agoWorst job I ever had. Unprofessional preceptors. Unreliable management. No feedback given when on orientation that is helpful. Their idea of orientation is to teach the nurse how to be a nurse. I already am an experienced nurse. Don't waste your time. If I could rate with no stars I would.
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Dr. Bobby Tollison ★★★★★ a year agoIncredible company and an awesome place to work. I can't believe how blessed I am to work for Encompass. My motto: "I love my job and I love the company for whom I do the work!!"
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Martha Cervantes ★★★★★ a year agoThe RN Nurse that you have in charged out of the Bastrop Office is rude and not very concern of the patient. I tried to explain to her that one of the therapist was out of line with my parents in telling them that they need to clean their home. My parents are in their mid 90's and they know their home is not perfect and at this age they can not afford to move or hire someone to help them. My mother only received about 5 minutes of therapy last Wednesday or Thursday (Colleen?) and then the therapist spent about 30 to 45 minutes on her computer, this is unacceptable, and she need to do her job and keep her nose out of my parents business. If she wants to pay for house cleaning then she is welcome to assist, or do it her self. We have gone back to our prior home health provider. Suzanne in the office is not willing to listen and she is all about believing her people, there are always two sides to a story.
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MidnightOwl Houston ★★★★★ 3 years agoSo disappointed in these people. They are not reliable at all. Don't waste your time.
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Reagan Reynolds ★★★★★ 2 years agogreat company!
Encompass Home Health Of Greater Dallas Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
- Medicare
Medicare Evaluation of the Quality of Care
The quality of care given at Encompass Home Health Of Greater Dallas is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was better than expected.
| This Agency | TX | U.S. | |
|---|---|---|---|
| Begins Patient Care in Timely Manner: | 92% | 91% | 92% |
| Teaches Patients or Family About their Drugs: | 99% | 96% | 96% |
| Checks Patients Risk of Falling: | 100% | 99% | 99% |
| Checks Patient For Depression: | 100% | 96% | 97% |
| Checks on Patients Flu Shot: | 78% | 67% | 72% |
| Checks on Patients Pneumonia Shot: | 85% | 74% | 75% |
| Foot Care For Diabetes Patients: | 100% | 97% | 96% |
| Checks Patients For Pain: | 68% | 0% | 0% |
| Treats Patients Pain: | 62% | 0% | 0% |
| Treats Heart Failure Symptoms: | 72% | 0% | 0% |
| Took Doctor Ordered Action to Prevent Bed Sores: | 73% | 0% | 0% |
| This Agency | TX | U.S. | |
|---|---|---|---|
| Included Treatments to Prevent Bed Sores: | 72% | 0% | 0% |
| Checked Patients For the Risk of Bed Sores: | 94% | 0% | 0% |
| How Often Patients Improved Walking: | 63% | 49% | 56% |
| How Often Patients Improved Getting Out of Bed: | 15% | 13% | 15% |
| How Often Patients Improved Bathing: | 11% | 10% | 12% |
| How Often Patients Had Less Pain Moving Around: | 0% | 0% | 0% |
| How Often Patients Breathing Improved: | 0% | 0% | 0% |
| How Often Patients Wounds Healed After Operation: | 91% | 67% | 78% |
| How Often Patients Improved Taking Medication by Mouth: | 65% | 38% | 46% |
| How Often Patients Had to be Admitted to the Hospital: | 14% | 13% | 14% |
| How Often Patients Needed Urgent Care From the ER: | 10% | 11% | 11% |
Reviews from Patient Surveys
These Encompass Home Health Of Greater Dallas reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Encompass Home Health Of Greater Dallas to other home care agencies. More Info
| This Agency | TX | U.S. | |
|---|---|---|---|
| Home Health Team Gave Care in a Professional Way: | 84% | 89% | 89% |
| Communicated Well With them: | 81% | 86% | 86% |
| Discussed Medicines Pain & Home Safety: | 82% | 84% | 83% |
| Gave their Home Health Agency a Rating of 9 or 10: | 76% | 85% | 84% |
| This Agency | TX | U.S. | |
|---|---|---|---|
| Would Recommend the Home Health Agency to Friends & Family: | 68% | 80% | 79% |
| Completed Surveys: | 318 | 111,254 | 1,160,737 |
| Response Rate: | 24% | 30% | 29% |
Cities Served by Encompass Home Health Of Greater Dallas
Encompass Home Health Of Greater Dallas serves ZIP codes that encompass all or part of each of the cities listed below.
Allen, TX
Balch Springs, TX
Carrollton, TX
Coppell, TX
Dallas, TX
Euless, TX
Garland, TX
Irving, TX
Lewisville, TX
Plano, TX
Richardson, TX
Rockwall, TX
Sachse, TX
Sunnyvale, TX
Wylie, TX
