Service Area for Goodwin Hospice
Overall Rating 4.0 / 5.0 ★★★★★
Lashawn Simmons★★★★★ 3 weeks ago
The best all around handled my mother and uncle as if they were their family love this company
Pamela Landis★★★★★ a year ago
My Mom was placed on Hospice Plus in late April for palliative care, but due to her failing health was put on end of life care and passed away on May 1, 2016. The staff at the Wichita Falls Hospice Plus were amazing, caring and loving toward my Mom. I cannot thank them enough for keeping her from pain in her last hours and for staying and going above and beyond to help the family after she passed. Thank you Hospice Plus.
Ramsey Rodriques de Pierre★★★★★ 2 years ago
I am a former employee. I was placed in facilities where the staff would not feed or improperly transfer out mutual patients. I went to the director of nursing in the facilities and they DON complained to my supervisor Melissa at Hospice Plus. When they fired me, the DON Melissa over hospice plus stated, "You can not go into someone's home [other facilities] and complain about how they do things. The way that your mind works, I think that you're better suited for a management position. I have to let you go because the facilities need to be able to trust us with what they do.". So that there is no confusion, I witnessed 'planked' residents being transferred by their neck and ankles. One residents began to go down hill and the facility nurse aide would shovel large amounts of food shoveled into his mouth until he chocked. This same resident was not offered fluids during my shift by the facility aides or nurses. He also appeared with a hidden skin tear that the facility nurse refused to acknowledge at all until I threatened to report her. I documented every occurrence. That resident died before I left. The aides at hospice plus make $14 and hour. That is about $4 above average. There is a saying amongst the aides. They say," Hospice plus pays us so well so that we shut up about what we see." We were told to document to decline instead of recording progress so that residents can stay on hospice. I cried once during a shift to the DON (in her private office and in front of my lead nurse). I told them that the residents deserve better. This occurred after the facility aides continued to walk past a completely competent patient of ours beg to be taken to the restroom. I was in a closed room giving a shower and I could hear her. Upon finishing the shower, I went to check on this resident. She was left sitting in her wheel chair, soaked in urine. It was approaching lunch hour so most of the nursing staff had to have seen and/or heard her. Hospice plus only response to this was to apologize for the trouble I had caused by failing to assist her. I took from that experience that hospice plus expected me abandon a naked resident incapable of supporting herself alone in a shower so as to toilet another resident. I'm morals are not for sale. All the pay in the world doesn't justify what happened.
Blanche Dillon★★★★★ 2 years ago
My mom placed herself into Hospice at the age of 86, knowing that she could never get better and was tired of treatments. The quality of care and the love that was given to her was outstanding. I recommend them highly.