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Absolute Home Care Of El Paso

  1. Home Health Care
  2. Texas
  3. El Paso Home Health Care Agencies
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Grace Grijalva ★★★★★ 10 months ago

    The RN, Arturo Orozco, was a wonderful man that took care of my husband. I had to call him back after a few days because of a concern I had. He came that same day to take a look at him. We will be asking for him again if we need services! The Physical Therapist, Evalyne Bonet is amazing. She's knowledgeable, professional, and engaging in every aspect of his therapy. We'll be requesting her services as well as Arturo's if we should need help again. We were thoroughly satisfied with both of them and recommend them highly!

  • Ramon Benavides ★★★★★ 2 years ago

    This Home Health Care Facility has been great ever since the initial call. Today, Arturo, the nurse stopped by and he was very informative and thourough. Great personality to fit the work he does. Looking forward to my physical therapy on Monday. Then follow ups with Arturo. I know my hip replacement recovery is in good hands.

  • Elda J Navarro ★★★★★ 2 years ago

    From the beginning, which was only this week, my experience has been awful. After my surgery last week, I had to continuously call for a nurse to stop by and do my first evaluation. I was told someone would contact me the next day. Nothing. Then I was told someone would contact me a few days later, again nothing. I understand that I am not the only patient and people are terribly busy, however; a courtesy call just to advise of your status would have been nice. Instead, when I called, the receptionist chuckled a bit, a behavior I did not appreciate. A physical therapist finally stopped by the house, for 15 minutes. I was given completely different information from what I was given in the hospital. I was then told a nurse would stop by the same afternoon. Again, nothing. I had to call my dr's office to call Absolute and find out what was going on. Absolute stated they had been trying to call me and left messages. I checked my phone, no messages, and after speaking with the carrier, it appeared that my network was not experiencing any problems. My family was able to call with no problems at all, yet Absolute were the only ones who couldn't get a hold of me. Although the nurse who arrived was great and did her work well, she was unprepared, not having the material needed to change my dressing over the staples. The nurse had to leave for another hour in order to pick up the necessary materials. By the time she came back, tended to my staples, and left, it was almost 9pm. I was tired and in pain. She was great and informative, but unprepared. She was the only one who tried to make it better by just holding my hand through the pain. I just moved to west Texas and I guess I expected better service than in South Texas. I was wrong. Again, I do understand that everyone is busy, but please at least give your consumers a courtesy call and don't laugh if they call you again wondering where their nurse is. Your unprofessionalism added unnecessary stress. Thank you and have a good day.

Absolute Home Care Of El Paso Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Absolute Home Care Of El Paso is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

92%

91%
Teaches Patients or Family About their Drugs:

97%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

96%
Checks on Patients Flu Shot:

72%

67%
Checks on Patients Pneumonia Shot:

86%

74%
Foot Care For Diabetes Patients:

100%

97%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

66%

0%
Treats Heart Failure Symptoms:

69%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

64%

0%
This
Agency

TX
Included Treatments to Prevent Bed Sores:

46%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

54%

49%
How Often Patients Improved Getting Out of Bed:

19%

13%
How Often Patients Improved Bathing:

9%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

89%

67%
How Often Patients Improved Taking Medication by Mouth:

45%

38%
How Often Patients Had to be Admitted to the Hospital:

17%

13%
How Often Patients Needed Urgent Care From the ER:

7%

11%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Absolute Home Care Of El Paso reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Absolute Home Care Of El Paso to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

88% *

89%
Communicated Well With them:

83% *

86%
Discussed Medicines Pain & Home Safety:

92% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

80% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

74% *

80%
Completed Surveys:89 *111,254
Response Rate:

33% *

30%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Absolute Home Care Of El Paso

Absolute Home Care Of El Paso serves ZIP codes that encompass all or part of each of the cities listed below.

Canutillo, TX
Clint, TX
El Paso, TX
Fabens, TX
San Elizario, TX
Tornillo, TX



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