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Envision Home Care

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  4. El Paso
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Reviews
Overall Rating 5.0 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I will say I loved Gail!!!!! Our Nurse Gail was just outstanding. My grandmother was admitted with this company and she just made everything amazing! Thank you so much for caring for my grandmother and being there when we needed you. The Chaplin on the other hand.... oh my you all need to go over the rules with him or figure out why he came to my grandmother smelling like liquor/alcohol. So unprofessional and making jokes while my grandmother was on her last of her hrs with that being said my grandmother did pass away. The Chaplin was a joke. Horrible spanish, French,Chinese, German and whatever other languages he said he knew in a joking manner. Good luck to you and your so called God, religious men don't act like he did. I would give you all a 1 star due to the Chaplin but Gail had nothing to do with the fact that he was associated with your hospice group. Also I would like to add, the social worker was there basically the whole time when she didn't need to be. She could wait in the living room or anything..... why would you want to stand there and watch us grieve?! That was so uncomfortable. My grandmother was on the last of her hours and she didn't show up til 9:00pm.... what in the hell?! And mind you she stayed there for hrs! We are grieving let us do that on our own without supervision from a social worker. She was a young lady that didn't know proper spanish either. Even though I believe that this review should be 1 star.... Gail really pulled you all from the gutter. Amazing job RN Gail.

Envision Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Envision Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

93%

91%
Teaches Patients or Family About their Drugs:

93%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

97%

96%
Checks on Patients Flu Shot:

92%

65%
Checks on Patients Pneumonia Shot:

96%

71%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

46%

0%
Treats Patients Pain:

37%

0%
Treats Heart Failure Symptoms:

60%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

66%

0%
Included Treatments to Prevent Bed Sores:

57%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TX
How Often Patients Improved Walking:

36%

45%
How Often Patients Improved Getting Out of Bed:

17%

13%
How Often Patients Improved Bathing:

11%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

71%
How Often Patients Improved Taking Medication by Mouth:

50%

39%
How Often Patients Had to be Admitted to the Hospital:

15%

13%
How Often Patients Needed Urgent Care From the ER:

12%

11%
Pageviews Total:

19%

0%
Pageviews From Search Engines:

6%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Envision Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Envision Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

82% *

89%
Communicated Well With them:

84% *

86%
Discussed Medicines Pain & Home Safety:

82% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

86% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

76% *

80%
Completed Surveys:67 *114,657
Response Rate:

37% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Envision Home Care

Envision Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Anthony, TX
Canutillo, TX
Clint, TX
El Paso, TX
Fabens, TX
San Elizario, TX
Tornillo, TX



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