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Innovative Senior Care by Brookdale

  1. Home Health Care
  2. Texas
  3. Fort Worth Home Health Care Agencies
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Overall Rating 3.8 / 5.0 ★★★★★

  • Amylynn Sanchez ★★★★★ 8 months ago

    Brookdale Broadway is an excellent community for those individuals looking to have all care needs in one location. The independent living section for active retired folks offers lots of activities and opportunity to be as social or private bas you choose. When the time comes that you need Assisted living it's only a short move from one side of the property to another. Here you have people around the clock available at the pull of a cord. And when you need round the clock nursing care. They have skilled nursing and long term care on property. People seem happy to work here and you can see that they want to be here. And the popcorn and cookies they offer at the entrance help too!

  • Shante Harvey ★★★★★ 9 months ago

    On the flip side of the bed bug infestation, I had a great manager. Mindy was very organized and detailed. I wish Brookdale would change their format to fit the residents needs. The residents sit and sleep almost majority of the day. The required activities that are supposed to be completed with the clients are way too advanced for them physically and mentally. But the workers in Memory care are EXTREMELY passionate towards the residents. They have real genuine relationships with the clients. Another issue I have with Brookdale is the misuse of their title "independent living". Some of the clients there honestly needs to be at a nursing home or hospital. When I worked there it felt like I was at a nursing home or working at a home health care agency. But overall when I told Debra that I have bedbugs bites on my arm she tried to act as if I may have gotten them from somewhere else. She stated that Brookdale has already taken care of the bedbugs before I came. I understand she has a lot to deal with but she could have handled the situation better. And in order to get rid of bed bugs COMPLETELY you have to throw everything away. This place needs to get better.

  • Kay Kay ★★★★★ 2 months ago

    Always say they are hiring, posted on Indeed. This company gives you the run arounds when you call and inquire about your application. They transfer you to HR department to a Jane, which she never answers or return calls. A Linda or Glenda lady answers the front end phone and when you let her know what you're calling about for employment she transfers you to Jane, when there is another lady that works back in HR as well that does responds to phone calls about employment. These people are very unprofessional and rude.

  • M Me ★★★★★ 3 months ago

    We brought my grandmother here for rehabilitation. Josolina on the 2nd floor was a lot of help. Thank you.

  • Glenda Wayland ★★★★★ a year ago

    I was here from middle of September until December 8, 2018. On the whole, I received very good care. I really want to point out Sabrina. She was so hard working and so nice. She bent over backwards to take care of my needs. I love her. The nurse, David, also worked hard to make my stay easier. If I needed surgical rehab again, this would be the place.

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