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Georgetown Living Home Health & Companions

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Reviews
Overall Rating 4.8 / 5.0 ★★★★★

  • Amy Lasalle
    ★★★★★ 10 months ago

    This is not a facility like others that I visited. The ratio of staff, their deep understanding of Alzheimers and their approach to cognitive therapy is impressive. The facilities are lovely - light and bright and conducive to community. Although Georgetown is growing by leaps and bounds, the still-rural 15-acre setting is lovely. Goats, donkeys, and longhorns are part of the daily walk. There are regular visits by musicians, therapists, and multi-generational families. A koi pond and rose garden are inviting. And the rooms are cheery and bright with large windows looking out into pastoral settings. My mother had a type of dementia that contributed to considerable behavioral issues. GTL management was very helpful in trying to mitigate the behaviors and work with us so that she could age in place. The staff, despite what had to be a trying situation, was never anything but kind and loving. Throughout my mother's stay, the decisions made by staff in concert with our family were done to try and make the very best of a difficult situation. I was grateful that my mom did not linger - and when it was time, we were able to bring hospice in to allow her to pass in peace. In the end, it was the kindness that stays with me. I was whelmed by the caring of the staff. And, that is all anyone can ask.

  • Miri M
    ★★★★★ a year ago

    A lady we knew from a previous Assisted Living home moved here and recommended it. My mom has had several strokes and needs at least 2 people to help her move from her wheelchair to her bed or a recliner. Some places will not take people who need that much help. They have registered nurses on staff and tell me that they can handle pretty much anything but a tracheotomy and chemo. There are even therapists on staff. My mom has been at GTown Living for 3 months now and I have been pleased. She came in almost unresponsive and on hospice after being over-medicated at the hospital. She was hospitalized for dehydration while at a nursing home, which exacerbated her heart problems. Within 24 hours GTL had her sitting up and complaining, a huge improvement. :) During her stay the staff has noticed when my mom wasn't responding well to one of her meds and consulted with her doctor and me about changing it. The arrangement is 2 cottages of about 15 residents each. There is a very pretty enclosed courtyard between the cottages that has benches, trellised grape and trumpet flower vines, a raised koi fish pond, and several raised gardening areas. The main administrator's office for each cottage looks right into the central area and it is possible to keep an eye on everything that is going on. There is a central dining and living room area surrounded by private rooms and the offices. The rooms seem to be well sound proofed and have cable if the occupant likes to watch TV. The staff tries to keep people in the central area for the various activities -- exercise, eating, crafts, pet therapy, watching TV. My mom has responded better to the programs here than she did in rehab. The staff are really sweet with the people. There are a few staff that substitute on days off, but on most days it's the same staff. Counting the administrator who is very hands on, and the nurse who is usually there too, there seem to be about 6 people who are actively caring for 15 people during the later afternoons when I am there. That is a really excellent ratio (2X) compared to the last place my mom lived. The meals are actually cooked from real food in a commercial kitchen at the back of one cottage: real meat, noodles, vegetables, bread, etc. My mom can eat the food even though she doesn't chew well.

  • Pat Thompson
    ★★★★★ 4 years ago

    My 68 year old husband of 48 years was diagnosed with dementia this past November and was in need of a memory care facility. I was blessed to have been directed to Georgetown Living. In my first meeting with Char Hu, Director, he shared with me that their goal was to help the residents live their life to be the best they could be in their situation. Char, his Assistant Director,Jane and all the caregivers have done exactly that. My husband's situation was very difficult and complicated upon his arrival. There has been a miraculous change in him due to the combination of the knowledge of Char, Jane and the loving care of the staff. The expertise care and understanding of my husband's condition has now created a peaceful life, not only for him, but for me, knowing the quality of care he receives. I live with the peace that no matter what time of the day or night, he is receiving not only quality but loving care. Thank you, Georgetown Living for doing this for my husband, for me, and for my children.

  • Beth Bornstein
    ★★★★★ 4 years ago

    I have only positive things to say about Georgetown Living and the administrators Char, Jane, and Marcela. About 9 months ago, my Mother placed My Father at Georgetown Living for Alzheimer's respite care while she entered the hospital for a surgical procedure. Unfortunately, she had a major post operative stroke which resulted in a permanent cognitive decline, leaving her unable to care for Dad or herself. Living over 3,000 miles away, and having children of my own, I struggled with finding the best solution for my parents who are life long Texans. Georgetown Living offered to admit my Mom during her surgical recovery and as a long term dementia resident. As a registered nurse, I tend to be quite critical of other health care providers and never envisioned my parents living in a "facility". Georgetown Living is simply not a "facility" They treat my parents as if they are "family." When calling, I recieve a detailed update about their daily activities and mental and physical well being. I visit often, and I admire the front line caregivers who work hard and go the extra mile. I have witnessed visits by therapy dogs, violin performances, bingo games, and non denominational religious services. Georgetown Living has several outside garden areas and a fish pond which are peaceful and contained. Thank you Georgetown Living!!!

  • Laura Lamper
    ★★★★★ 4 years ago

    It is a lovely place, and at first glance it would seem that everything is just wonderful. However, the caregiver turnover rate is unbelievable. Few caregivers seem to stay. I've seen five or six go within a short amount of time which is why I am writing this. The management always seems helpful, so I wish they would explore the caregiver turnover problem if quality caregiving is important to them. As soon as someone good comes along, they leave. Why? The place also seems to be understaffed, which is another concern, possibly due to the turnover problem. The poor-fair score is because of the staff turnover problem, otherwise I would give a much higher score.

Georgetown Living Home Health & Companions Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Georgetown Living Home Health & Companions is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

97%

91%
Teaches Patients or Family About their Drugs:

100%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

89%

65%
Checks on Patients Pneumonia Shot:

95%

71%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

64%

0%
Treats Patients Pain:

61%

0%
Treats Heart Failure Symptoms:

62%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

44%

0%
Included Treatments to Prevent Bed Sores:

72%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TX
How Often Patients Improved Walking:

51%

45%
How Often Patients Improved Getting Out of Bed:

20%

13%
How Often Patients Improved Bathing:

3%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

71%
How Often Patients Improved Taking Medication by Mouth:

37%

39%
How Often Patients Had to be Admitted to the Hospital:

13%

13%
How Often Patients Needed Urgent Care From the ER:

5%

11%
Pageviews Total:

19%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Georgetown Living Home Health & Companions reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Georgetown Living Home Health & Companions to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:n/a *

89%
Communicated Well With them:n/a *

86%
Discussed Medicines Pain & Home Safety:n/a *

84%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:n/a *

80%
Completed Surveys:n/a *114,657
Response Rate:n/a *

31%
* No survey results are available for this period.

Cities Served by Georgetown Living Home Health & Companions

Georgetown Living Home Health & Companions serves ZIP codes that encompass all or part of each of the cities listed below.

Austin, TX
Georgetown, TX
Jarrell, TX
Leander, TX
Liberty Hill, TX
Pflugerville, TX
Round Rock, TX
Thrall, TX
Weir, TX



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