Heart to Heart Hospice of Greater Houston
Service Area for Heart to Heart Hospice of Greater Houston
Overall Rating 3.7 / 5.0 ★★★★★
Sally Miller★★★★★ 2 months ago
Heart to Heart Hospice did NOTHING to help my loved one. He was not fed for days, was given too much morphine, the family was talked to like we were mentally challenged when we asked why our loved one was not receiving his meds, food or water...for nearly a week, until we had to start bringing in our own Boost supplement. The nurse(if she is even an RN?) plays God with her patients lives. She predicts impending death and will NOT be wrong by any means necassary. The staff are rude to the family, very tactless. On Tuesday our loved one was admitted to the nursing home facility. He was functioning at 70%. He ate chili, watched a ballgame, made jokes, and was his usual self. On Wednesday morning Heart to Heart Hospice took over his care and he went from 70% to 10% overnight. When I asked how such a drastic change could take place I was told it was the nature of the disease, copd, and had nothing at all to do with the every 4 hour regiment of morphine they were forcing him to take even though he himself asked that they quit using the morphine, in a few seconds of consciencness...the nurse refused and although his wife, as power of attorney also told the uncaring nurse that she wanted his morphine cut down...Heart to Heart "overrode" her request and kept up the morphine. The nurse told us to start looking into funeral arrangements. When his primary care doctor heard of his death he said, "He was nowhere near death". But, alas, it was too late. This all took place in about one week. The F.B.I. was involved in closing down a Heart to Heart Hospice in Dallas for overdosing their elderly patients on morphine. My advise? Steer clear of this Hospice at all costs unless you just want to get rid of your loved one in a hurry.
Brandy Rosing★★★★★ 6 months ago
My grandmother was recently placed on Hospice as she wanted to die at home. The social workers to the nursing staff are HANDS DOWN AMAZING..they are sweet and caring and take the time to talk to you and explain things and even give you a hug if you need..For my family I say THANK YOU..
Jackie Valencia★★★★★ 7 months ago
Very sweet caring staff. Love them!!