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Houston NW Medical Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • terran Alexander
    ★★★★★ a month ago

    This hospital is amazing. They are usually very busy so the wait is a bit much some times. I've had both of my children here and had 2 surgeries here and have never had an issue. I went to others hospitals before but the experience is nothing like it is here for me. I love this place and it's very clean. I don't know why all of the bad reviews!!!

  • Christi christi
    ★★★★★ 4 weeks ago

    Worse hospital ever! Was in such bad pain and didn't give me enough morphine to feel better. told me my gallbladder wasn't inflamed enough for surgery yet I'm In pain so weak and can't keep anything down. They told me my case wasn't an emergency. This pain has been going on two months yet papers showed two days. Paid 400 for nothing. My surgeon I see was out of town and postponed my surgery and said to go to the Er if pain persists so i did and then I get there and they tell me to wait 3 weeks till he gets back instead of helping me... Will not be back here.

  • Calvin Johnson
    ★★★★★ in the last week

    It's really just the billing experience. These people are incompetent with payment plans and really have no answers for when their system randomly take payments out of your account on dates that weren't agreed upon. You'll be better off not paying them off to save you the headache. Go to any medical center besides this one. They charge ridiculous prices and give you crappy service.

  • Arshish Bodhanwala
    ★★★★★ 3 months ago

    The ambulance got my wife here on emergency. We have been here 2 hours and so far all they have done is a number of tests. The "doctor" has not even bothered examining my wife even once. The nurses are unwilling to help even take my wife to the rest room who is very weak. If your ambulance informs you that they are bringing you or your loved one here, spare yourself the pain and just go some place else.

  • Kristina Lee
    ★★★★★ 2 months ago

    WORST HOSPITAL I HIGHLY DO NOT RECOMMEND!!This place is the absolute worst! First they said I couldn't have my procedure done if I don't bring $600 up front to pay for it in a voicemail the day before my procedure! Thanks for the heads up! Luckily my family had my back so I was able to come up with the money. Second they inflated the bill so they would get more money you see my insurance pays %80 of the bill the procedure was $850 and the anesthesia was $585 so there's no way my %20 was $600. That's just the money side, I went in and had to have a special blood coagulation treatment before my procedure and I had an allergic reaction (fever, numbness, rash, uncontrollable shaking) and the anesthesiologist had the nerve to say it wasn't an allergic reaction it was just anxiety! On what planet does anxiety give you a rash and fever?? Then after the procedure the nurses couldn't be bothered to get me food since I hadn't ate two days prior and when they did I didn't get to pick they handed me a tray and I asked if it was pork or beef (i do not eat pork because of my religion) and they said idk let me ask they came back said it was beef so I started to eat it and then they came back after I ate about a third and said it WAS pork after they had already told me it was beef! They then delayed my dinner after I called and called for food they don't answer pages till the fifth call, and then the next day they tried to send me home when I was dizzy and a headache and was severely dehydrated! WORST HOSPITAL I HIGHLY DO NOT RECOMMEND!




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