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Royal Home Care

  1. Home Health Care
  2. Texas
  3. Houston Home Health Care Agencies
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Octavia Bates ★★★★★ in the last week

    No star!! Worst company to work for or be a client to!! Do not pay employees on the two promised paydays!! Do not have professionalism and flat out racist!! Run away from this company as fast as you can!!

  • JJ G ★★★★★ 7 months ago

    No star! This place definitely is in need of a professionally Human Resource person. Someone with knowledge, Doesn't take much to know how to talk to employees, diploma not needed for common sense and respect. Really hope this company finds an HR person that cares about their staff to keep this place going. It would be ashame to loose staff due to HR!

  • Blanca Valdez ★★★★★ 7 months ago

    So far so good for us. Very nice staff , we are happy with them

  • Cabreeca Williams ★★★★★ 10 months ago

    The Manager Mr.Francis Is RUDE. I Called To Ask About A Paper I Faxed Out And He Started Yelling At Me Telling Me Not To Tell Him How To Do His Job. I Am 8 Months Pregnant And I Have To Gain 10 More Pounds Before My Due Date Because My Baby Is Suffering From Malnutrition. The Paper That He Needed To Fill Out Was For Me To Get My Benefits Since Im Not Working Anymore. I Worked With This Company For Two Years Before I Had To Leave Due To My Pregnancy And This Is How They Treat You.

  • Lady Omusuku ★★★★★ a year ago

    They can never be reached and this is Unprofessional in itself!

Royal Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Royal Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

TX
Begins Patient Care in Timely Manner:

100%

91%
Teaches Patients or Family About their Drugs:

100%

96%
Checks Patients Risk of Falling:n/a *

99%
Checks Patient For Depression:

96%

96%
Checks on Patients Flu Shot:

100%

67%
Checks on Patients Pneumonia Shot:

100%

74%
Foot Care For Diabetes Patients:n/a *

97%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
This
Agency

TX
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:n/a *

49%
How Often Patients Improved Getting Out of Bed:n/a *

13%
How Often Patients Improved Bathing:n/a *

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

67%
How Often Patients Improved Taking Medication by Mouth:

57%

38%
How Often Patients Had to be Admitted to the Hospital:

29%

13%
How Often Patients Needed Urgent Care From the ER:

9%

11%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Royal Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Royal Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

67% *

89%
Communicated Well With them:

77% *

86%
Discussed Medicines Pain & Home Safety:

90% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

56% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

48% *

80%
Completed Surveys:8 *111,254
Response Rate:

17% *

30%
* Zero, or very few, patients met the survey's rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

Cities Served by Royal Home Care

Royal Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Brookshire, TX
Cypress, TX
East Bernard, TX
Houston, TX
Katy, TX
Needville, TX
Pasadena, TX
Richmond, TX
Stafford, TX
Sugar Land, TX



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