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St Francis Health Care Services

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Marianne Johnston
    ★★★★★ a year ago

    I was set up with St Francis through Memorial Herman Hospital when I was discharged. I was to have nursing, physical therapy, & occupational therapy. Nurse came twice and had no knowledge of how to bandage my wound, and asked me (the patient) what should she use to do the wound care; no physical therapist came, no occupational therapist came. When I called to find out why, I was very rudely told the services had been canceled, but no one could tell me who canceled services or why they were canceled. I was told the person in charge is Rose Ibe, whom I never got to speak with because she 'wasn't in at the moment'. John, a nurse, told me he'd find out the information and call me back. Still waiting for that call!! One bright spot in my dealings with St Francis.....a very professional & knowledgable man named Felix originally came to do the initial evaluation for occupational therapy. He explained a lot to me about my goals for therapy and what the process would be. He seems to be the only intelligent, patient-centered employee at St Francis. So sad he's surrounded by unprofessional, incompetent co-workers.

  • Linda Latimore
    ★★★★★ 8 months ago

St Francis Health Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at St Francis Health Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

76%

91%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

1%

65%
Checks on Patients Pneumonia Shot:

0%

71%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

43%

0%
Treats Patients Pain:

34%

0%
Treats Heart Failure Symptoms:

85%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

24%

0%
Included Treatments to Prevent Bed Sores:

74%

0%
Checked Patients For the Risk of Bed Sores:

100%

0%
This
Agency

TX
How Often Patients Improved Walking:

75%

45%
How Often Patients Improved Getting Out of Bed:n/a *

13%
How Often Patients Improved Bathing:n/a *

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

97%

71%
How Often Patients Improved Taking Medication by Mouth:

78%

39%
How Often Patients Had to be Admitted to the Hospital:

0%

13%
How Often Patients Needed Urgent Care From the ER:

0%

11%
Pageviews Total:

24%

0%
Pageviews From Search Engines:

14%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These St Francis Health Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare St Francis Health Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:n/a *

89%
Communicated Well With them:n/a *

86%
Discussed Medicines Pain & Home Safety:n/a *

84%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:n/a *

80%
Completed Surveys:n/a *114,657
Response Rate:n/a *

31%
* No survey results are available for this period.

Cities Served by St Francis Health Care Services

St Francis Health Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Alvin, TX
Baytown, TX
Channelview, TX
Crosby, TX
Cypress, TX
Dickinson, TX
Fresno, TX
Friendswood, TX
Galena Park, TX
Highlands, TX
Houston, TX
Humble, TX
Huntsville, TX
Katy, TX
La Marque, TX
La Porte, TX
Manvel, TX
Missouri City, TX
Needville, TX
New Caney, TX
Pasadena, TX
Pearland, TX
Richmond, TX
Rosenberg, TX
Rosharon, TX
South Houston, TX
Spring, TX
Stafford, TX
Sugar Land, TX
Texas City, TX
Tomball, TX
Webster, TX



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