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Tawl Health Care

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Angie Marie
    ★★★★★ 11 months ago

    Good Care and Friendly Staff ! I highly recommend this home health agency.

  • A Google User
    ★★★★★ 9 years ago

    I was treated by the nurses at this company. They cannulated my port over 8 times and destroyed it. It was removed and replaced in surgery. The nurse mang. stated they would pay all my out of pockect expenses. The owner resuse to speak to me about this, and their lawyer told me to send all my paper work to him. I did as I was instructed and now the lawyer wont return my calls. I have filed a complaint with the state of Texas health Services and I am planning to file a complaint against the two nurses who broke the Nurse Practice act. My advice to anyone wanting to use this company is....DON"T!!! If the owner himself won't even speak to a patient, that tells me he really doesn't care about the treatment I was given. What's even more sad is when my infusion was in my neck and breast the RN didn't know what to do. According to my doctor she should have sent me to the ER ASAP, but she told me to put a heating pad on my neck and then left my house AFTER 7 HOURS!!! From my experience my opin. is that the nurse that came to my home wasn't experienced in cannulataing a port. She left my chest bruised and bleeding after she stuck me 5 times on her visit before she finally got it. This was our first visit. The second is when she destroyed my port by sticking it 8 times. 2 of the needles she took out of the skin and put back in, This is also a violation of the Nurse Practice Act. Her boss was called out and stuck me 2 more times. This was a very stressful experience for me, and now I have lots of medical bills rolling in and they REFUSE to speak to me. This is my opinion of this company and as an American I have freedom of speech. I want to warn anyone who is thinking of using this company for their care or the care of a love one. It would be one thing if they kept their word after admitting wrong doing on their part. That's not what happened. Now I am forced to fight for my rights. Please think long and hard before you pick this company for your care. MY RATING IS NO STAR AT ALL.................THEY SUCK!

Tawl Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Tawl Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

99%

91%
Teaches Patients or Family About their Drugs:

100%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

69%

65%
Checks on Patients Pneumonia Shot:

70%

71%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

64%

0%
Treats Patients Pain:

64%

0%
Treats Heart Failure Symptoms:

79%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

87%

0%
Included Treatments to Prevent Bed Sores:

59%

0%
Checked Patients For the Risk of Bed Sores:

96%

0%
This
Agency

TX
How Often Patients Improved Walking:

63%

45%
How Often Patients Improved Getting Out of Bed:

16%

13%
How Often Patients Improved Bathing:

16%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

81%

71%
How Often Patients Improved Taking Medication by Mouth:

47%

39%
How Often Patients Had to be Admitted to the Hospital:

15%

13%
How Often Patients Needed Urgent Care From the ER:

13%

11%
Pageviews Total:

12%

0%
Pageviews From Search Engines:

4%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Tawl Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Tawl Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

92% *

89%
Communicated Well With them:

90% *

86%
Discussed Medicines Pain & Home Safety:

91% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

89% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

83% *

80%
Completed Surveys:64 *114,657
Response Rate:

23% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Tawl Health Care

Tawl Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Cleveland, TX
Conroe, TX
Cypress, TX
Dayton, TX
Galena Park, TX
Houston, TX
Humble, TX
Katy, TX
Kingwood, TX
Missouri City, TX
New Caney, TX
Pasadena, TX
Pearland, TX
Porter, TX
Richmond, TX
Rosenberg, TX
Shepherd, TX
Splendora, TX
Spring, TX
Stafford, TX
Sugar Land, TX



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