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Good Samaritan Home Health Agency

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  3. Texas (TX)
  4. Irving
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Larry Hughes
    ★★★★★ a month ago

    You gave help than you take them away.why did you take them away? The person that you gave did a good job. She is a good friend. She did the thing that offers.

  • Yolanda Hernandez
    ★★★★★ 2 years ago

    They lack in integrity & honesty. They said they would get someone to give my Dad shower, no one showed up. Now they say tomorrow. Not acceptable to me. I will report them to whomever I need to, if they do not come today. They need to hire good help. I have lost my trust in them.

  • Vanessa Jones
    ★★★★★ a year ago

    My family has never had any problems however...it's not the agency fault if the staff is a no call no show sometime families could help once in a while

  • Lula Bell
    ★★★★★ 2 years ago

    I had paperwork faxed from medicaid caseworker to them and then I was suppose to have them come out for an evaluation. I called them and they insisted they never got the paperwork and the medicaid caseworker even got a call from a person saying they got the paperwork. She could not make out the name of the person or what the name was on the answering machine. Probably nigerian or with an accent. So unprofessional. They even got rude when I was asking them about the paperwork a couple of times. Duh. You said you got it and now you dont even know where it its. Embeciles................... :(

  • Barachel Arrey
    ★★★★★ 4 years ago

    A well established organization employing highly qualified and licensed professionals of the health industry that are providing unchallengeable assistance to citizens including senior citizens of this country. Keep up the good job and aim to serve the nation.

Good Samaritan Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Good Samaritan Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

78%

91%
Teaches Patients or Family About their Drugs:

98%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

96%

65%
Checks on Patients Pneumonia Shot:

99%

71%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

46%

0%
Treats Patients Pain:

37%

0%
Treats Heart Failure Symptoms:

62%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

55%

0%
Included Treatments to Prevent Bed Sores:

51%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TX
How Often Patients Improved Walking:

28%

45%
How Often Patients Improved Getting Out of Bed:

20%

13%
How Often Patients Improved Bathing:

10%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

71%
How Often Patients Improved Taking Medication by Mouth:

24%

39%
How Often Patients Had to be Admitted to the Hospital:

17%

13%
How Often Patients Needed Urgent Care From the ER:

8%

11%
Pageviews Total:

34%

0%
Pageviews From Search Engines:

11%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Good Samaritan Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Good Samaritan Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

86% *

89%
Communicated Well With them:

83% *

86%
Discussed Medicines Pain & Home Safety:

87% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

78% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

75% *

80%
Completed Surveys:49 *114,657
Response Rate:

32% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Good Samaritan Home Health Agency

Good Samaritan Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Allen, TX
Arlington, TX
Aubrey, TX
Carrollton, TX
Cedar Hill, TX
Dallas, TX
Denton, TX
Desoto, TX
Fort Worth, TX
Frisco, TX
Garland, TX
Grand Prairie, TX
Grapevine, TX
Irving, TX
Lancaster, TX
Lewisville, TX
Mckinney, TX
Terrell, TX



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