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Charlin Health Care Services

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    I currently work for Charlin doing scheduling and patient intake and in the short time I have been with this company my experience with them has been everything I had prayed for. I have been in healthcare for 12 years and have never experienced the level of care and dedication to patient care and their staff that I have seen thus far with Charlin. The staff are incredibly sweet, compassionate, and genuinely care about each and every one of their patients. They take the time to speak with every patient to see that their needs are met if it doesn't mean they choose Charlin as their provider. Charlin sees to it that as long as they get connected with the right provider to get their needs met then the goal was met. I pray that God may continue to bless Charlin in all that it does for its patients now and in the future.

  • ★★★★★ 3 months ago

    I am a Registered nurse with the company since October 2016 and have found my experience with the company to be everything I had hoped for. They are compassionate and caring and not like other agencies they fully focus on quality care not just for the patients but the staff employed by them. They are very faith based and are always open to new ideas and concerns their staff may have. I am a nurse with 40 years experience and am so glad I found Charlin Home health and that it is a very highly rated agency. Carol Barnicoat RN

  • ★★★★★ 3 months ago

    Exceptional customer service! Very attentive to the needs of the patient. The staff is friendly and helpful. Highly recommend talking to them!

  • ★★★★★ 5 months ago

    worst ever 2 times said sending me medicine needed by kelie pope she never sent went through week end with nothing called up set on monday only to be told that they wouldnt do anything i got upset and

Charlin Health Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Charlin Health Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

91%

91%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

75%

65%
Checks on Patients Pneumonia Shot:

88%

71%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

73%

0%
Treats Heart Failure Symptoms:

81%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

83%

0%
Included Treatments to Prevent Bed Sores:

66%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

TX
How Often Patients Improved Walking:

54%

45%
How Often Patients Improved Getting Out of Bed:

17%

13%
How Often Patients Improved Bathing:

13%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

71%
How Often Patients Improved Taking Medication by Mouth:

50%

39%
How Often Patients Had to be Admitted to the Hospital:

28%

13%
How Often Patients Needed Urgent Care From the ER:

9%

11%
Pageviews Total:

5%

0%
Pageviews From Search Engines:

0%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Charlin Health Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Charlin Health Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

88% *

89%
Communicated Well With them:

87% *

86%
Discussed Medicines Pain & Home Safety:

81% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

79% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

78% *

80%
Completed Surveys:58 *114,657
Response Rate:

31% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Charlin Health Care Services

Charlin Health Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Addison, TX
Allen, TX
Arlington, TX
Aubrey, TX
Balch Springs, TX
Carrollton, TX
Cedar Hill, TX
Celina, TX
Coppell, TX
Dallas, TX
Denton, TX
Farmersville, TX
Frisco, TX
Garland, TX
Grand Prairie, TX
Irving, TX
Keller, TX
Little Elm, TX
Mckinney, TX
Mesquite, TX
Plano, TX
Princeton, TX
Richardson, TX
Richmond, TX
Rowlett, TX
Sachse, TX
Wylie, TX



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