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Completecare Home Health And Hospice

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Jeff Thames
    ★★★★★ a year ago

    This agency has continually disregarded the care that is needed for my 85 year old father-in-law. There have been multiple instances in which the providers they have used to give home health services have not shown up and even more instances where the providers have shown up only to watch television and not take care of the patient as necessary. I think the management of this agency does not have the desire to care for patients as needed and when confronted about the inadequate care, they become hostile and avoid conversations that need to be had. We are being forced to complain to DADS and other governmental agencies to try to remedy the care provided. I'm certain that there are better choices for home health agencies.

Completecare Home Health And Hospice Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Completecare Home Health And Hospice is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

93%

91%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

74%

65%
Checks on Patients Pneumonia Shot:

71%

71%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

57%

0%
Treats Patients Pain:

60%

0%
Treats Heart Failure Symptoms:

73%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

77%

0%
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:

88%

0%
This
Agency

TX
How Often Patients Improved Walking:

48%

45%
How Often Patients Improved Getting Out of Bed:

13%

13%
How Often Patients Improved Bathing:

11%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

98%

71%
How Often Patients Improved Taking Medication by Mouth:

54%

39%
How Often Patients Had to be Admitted to the Hospital:

11%

13%
How Often Patients Needed Urgent Care From the ER:

9%

11%
Pageviews Total:

18%

0%
Pageviews From Search Engines:

8%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Completecare Home Health And Hospice reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Completecare Home Health And Hospice to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

82%

89%
Communicated Well With them:

78%

86%
Discussed Medicines Pain & Home Safety:

77%

84%
Gave their Home Health Agency a Rating of 9 or 10:

75%

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

65%

80%
Completed Surveys:200114,657
Response Rate:

28%

31%

Cities Served by Completecare Home Health And Hospice

Completecare Home Health And Hospice serves ZIP codes that encompass all or part of each of the cities listed below.

Boerne, TX
Bulverde, TX
Castroville, TX
Cibolo, TX
Converse, TX
Devine, TX
Floresville, TX
Jourdanton, TX
La Coste, TX
Laredo, TX
Leming, TX
Lytle, TX
Natalia, TX
New Braunfels, TX
Pipe Creek, TX
Pleasanton, TX
San Antonio, TX
Schertz, TX
Somerset, TX
Universal City, TX



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