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Generations Health Care

  1. Home Health Care
  2. Texas
  3. San Antonio Home Health Care Agencies
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Amy Garcia ★★★★★ a month ago

    The very professional staff have gone above and beyond to take care of my mother. I am so grateful for everything they have done.

  • Princess Mira ★★★★★ 4 months ago

    This is the worst experience I've had with a home health agency. The workers make their own schedule and the case managers have no clue when someone will come out. I've never had to call so many times to confirm if someone is coming out to service a patient. They do NOT give you what you pay for. I really feel bad for their elderly clients

  • celia deptula ★★★★★ 5 months ago

    Visiting Practitioner and Assistant both knowledgeable, professionals. We look forward to their next visit.

  • Clarisa Izea Gonzalez ★★★★★ a year ago

    It's always a pleasure coming to work. I really enjoy working with everyone here and absolutely Love my team! Everyone from CEO, VP and Board members are very welcoming. We all work together and are strive each day to be a better company for our patients and to provide better service to our community. Generations Nurses are caring compassionate and understand how important quality patient care is. Behind the scenes in our office, each department works especially hard to be part of this great team to provide lasting patient care we would only want our own loved ones to have!

  • Amy Davila ★★★★★ 11 months ago

    I have been a patient of Dr. Escalante cor almost 5yrs he started with GENERATIONS and all has gone down staff is really Rude and obviously into themselves due to to them individually rating themselves. P.A are jokes and rude. In exception, of 2 p.a ive talked to and a.seen 1 but they claim to get us and refer to other deCays and I've bwent going threw generations since2017 I've I've worked in the Medical field FOR y10+ yrs and I would never treat any patient sick disabled or just a patient as bad as these KIDS....

Generations Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Generations Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

92%

91%
Teaches Patients or Family About their Drugs:

98%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

96%
Checks on Patients Flu Shot:

37%

67%
Checks on Patients Pneumonia Shot:

64%

74%
Foot Care For Diabetes Patients:

100%

97%
Checks Patients For Pain:

49%

0%
Treats Patients Pain:

46%

0%
Treats Heart Failure Symptoms:

44%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

45%

0%
This
Agency

TX
Included Treatments to Prevent Bed Sores:

34%

0%
Checked Patients For the Risk of Bed Sores:

62%

0%
How Often Patients Improved Walking:

32%

49%
How Often Patients Improved Getting Out of Bed:

14%

13%
How Often Patients Improved Bathing:

7%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

67%
How Often Patients Improved Taking Medication by Mouth:

33%

38%
How Often Patients Had to be Admitted to the Hospital:

17%

13%
How Often Patients Needed Urgent Care From the ER:

10%

11%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Generations Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Generations Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

86% *

89%
Communicated Well With them:

81% *

86%
Discussed Medicines Pain & Home Safety:

85% *

84%
Gave their Home Health Agency a Rating of 9 or 10:

82% *

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

70% *

80%
Completed Surveys:90 *111,254
Response Rate:

27% *

30%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Generations Health Care

Generations Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Adkins, TX
Atascosa, TX
Boerne, TX
Castroville, TX
Converse, TX
Devine, TX
Elmendorf, TX
Floresville, TX
Helotes, TX
Hondo, TX
La Coste, TX
La Vernia, TX
Lytle, TX
Natalia, TX
New Braunfels, TX
Pearsall, TX
Pleasanton, TX
San Antonio, TX
Schertz, TX
Seguin, TX
Universal City, TX
Von Ormy, TX



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