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Methodist Specialty & Transplant Hospital

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  3. Texas (TX)
  4. San Antonio
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Overall Rating 3.8 / 5.0 ★★★★★

  • ★★★★★ in the last week

    Excellent care from top to bottom. We've never experienced anything like it. Excellent food, wonderful nursing staff. Discharged on time. Supportive employees at every turn. Amazing!!!

  • ★★★★★ 4 weeks ago

    I had a kidney transplant 2 weeks ago. This place is kept very clean. All the nurses were awesome. I think the nurse director, Brenda Lace well is the reason for the nurses to be awesome. I have seen if the upper management is good then the subordinates have to be good. I thank Brenda Lacewell for providing an excellent service.

  • ★★★★★ in the last week

    Urologist directed us to check into this ER for admittance because of daughter's kidney stones. Triage and admitting was done well. My daughter was given a pain med that didn't work. We notified the assigned RN. A good while later, she was crying in pain, so I notified the RN again. The RN told me that my daughter's been admitted, so she is no longer a patient of the ER. I had to tell her to stop walking away while I'm talking to her about this and help my daughter. She walked away three different times before I got tired of it. Appropriate pain meds were finally administered, but I am convinced that the ER had "passed the buck" and would do nothing more for my daughter's pain unless I spoke up. I'm not impressed with the RN's customer service skills. Hopefully, things will be better upstairs. The ER patient restroom has no door lock...and a prison toilet. People are expected to sit on that thing. Update : daughter was moved to her room. Transport employee did a great job. Very professional and courteous.

  • ★★★★★ 2 months ago

    My mother was transferred here to see the vascular specialist after an abdominal aortic aneurysm was found. She was hospitalized in the ICU for about three days and I was very impressed with the nursing and support staff. At the time she was a somewhat cranky patient but she was given great care and was never treated poorly. The nurses were even helpful in finding a place for her pulse oximeter that didn't hurt her sensitive extremities (they placed it on her earlobe ultimately). I was also pleased that the nurses were patient with my frequent phone calls asking about her status since I could not visit her as often as I would have liked. One star down just because I feel the layout of the building is needlessly complicated. I had to hike a quarter mile just to get to her unit and there are no other entrances or exits to make things simpler.

  • ★★★★★ a week ago

    I recieved the best treatment from my suicidal thoughts /attempt and drug addiction from nurse, Doctor counselor and staff who show they really care for you. I just want to thank all of them from the bottom of my heart!!

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