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Stephens Health Care

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Anon Ymous
    ★★★★★ 3 years ago

    I have had an interesting relationship with Stephens Health Care. I take care of the elderly and several of them use Stephens, therefore I talk to them regularly. Tonight I called them in reference to a patient, the first time I called everything was fine, they directed me to a nurse right away. The nurse proceeded to tell me to take the patients vitals and give him/her a call back, he/she hung up without giving me her/his number. Once I took the vitals I called the Stephens Health Care directory back, I told her again who I was and where I was calling from and she gave me an attitude, stating "You've already called once!!!!". Unfortunately being "rude" has been common for the people working in the Stephenville area. It is always an interruption when they have to come late at night to asses a patient or make a visit. Other home health agencies go above and beyond for their patients, they seem to not really care.

  • Palladium 742
    ★★★★★ a year ago

  • Taylor Garber
    ★★★★★ a year ago

Stephens Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Stephens Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

TX
Begins Patient Care in Timely Manner:

90%

91%
Teaches Patients or Family About their Drugs:

98%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

73%

65%
Checks on Patients Pneumonia Shot:

80%

71%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

72%

0%
Treats Patients Pain:

77%

0%
Treats Heart Failure Symptoms:

75%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
Included Treatments to Prevent Bed Sores:

62%

0%
Checked Patients For the Risk of Bed Sores:

95%

0%
This
Agency

TX
How Often Patients Improved Walking:

55%

45%
How Often Patients Improved Getting Out of Bed:

21%

13%
How Often Patients Improved Bathing:

11%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

92%

71%
How Often Patients Improved Taking Medication by Mouth:

55%

39%
How Often Patients Had to be Admitted to the Hospital:

19%

13%
How Often Patients Needed Urgent Care From the ER:

15%

11%
Pageviews Total:

15%

0%
Pageviews From Search Engines:

8%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Stephens Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Stephens Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

TX
Home Health Team Gave Care in a Professional Way:

91%

89%
Communicated Well With them:

89%

86%
Discussed Medicines Pain & Home Safety:

86%

84%
Gave their Home Health Agency a Rating of 9 or 10:

90%

85%
This
Agency

TX
Would Recommend the Home Health Agency to Friends & Family:

87%

80%
Completed Surveys:202114,657
Response Rate:

39%

31%

Cities Served by Stephens Health Care

Stephens Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Bluff Dale, TX
Carlton, TX
Comanche, TX
De Leon, TX
Desdemona, TX
Dublin, TX
Glen Rose, TX
Gordon, TX
Gorman, TX
Granbury, TX
Gustine, TX
Hamilton, TX
Hico, TX
Iredell, TX
Lingleville, TX
Lipan, TX
Morgan Mill, TX
Proctor, TX
Ranger, TX
Sidney, TX
Stephenville, TX
Strawn, TX
Tolar, TX
Weatherford, TX



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