Valley Home Medical
Service Area for Valley Home Medical
Overall Rating 2.3 / 5.0 ★★★★★
Melissa Frauendorfer ★★★★★ a month ago
Valley Home Medical in Layton has billed tricare for durable medical equipment twice in two months. I haven't received any equipment from them since I picked up my machine close to 9 months ago. I've called and left multiple messages but they don't call you back. I advise everyone thinking about using this company to read all the reviews. I'm now calling my insurance company to report their fraud and I've gone to the referral office at Hill AFB to black list this company. The representatives are aware of this company due to other complaints.
J Christensen ★★★★★ 3 months ago
Extremely poor service. Called to ask when my appointment was, was asked to call them back in half an hour, found out they closed 10 minutes after my first call. They knew they would be closed when they asked me to call back. On prior service calls they just turn on my oxygen generator run a 2 minute check and bill $650. Worthless joke of a company
sherri fiack ★★★★★ 10 months ago
The experience started out real well but I have had to go there to pick up oxygen way to offen. I sat at home waited for my delivery. They never showed So the next dat I drove the 35 min . when I was talking to the young lady. She asked If I placed an order. Yes I did. She looked it up and yes I had placed the order but there was no delivery date. Well my address should show them what date to deliver. They only deliver once in my area a week. The V A and I need to have a talk about this company. Change time for change.. Why do they never call back after leaving messages or why do you never answer the phone. When I have been there they are not all that busy.
Lisa Upton ★★★★★ 9 months ago
The VA contracts with VHM to provide home oxygen services. The VA has been great. VHM on the other hand won't return several messages that have been left over the last two days to have oxygen tanks delivered. My husband is out of oxygen. We and the VA are extremely frustrated with VHM.
python420 ★★★★★ 3 months ago