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Healthsouth Home Care

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Topher Rock
    ★★★★★ 4 months ago

    In the spirit of disclosure, I currently work in Administration at HealthSouth. I feel that I'm in a unique position to judge quality of care provided by hospitals as I've previously worked in multiple hospital systems across the valley. HealthSouth is an outstanding facility. HealthSouth's dedication to the craft of rehabilitation and caring is the difference. I can assure you that our team of administration and employees are committed to providing great care and helping patients on their road to recovery after illness, surgery, etc. We have a fantastic group of therapists, nurses, physicians, and other staff. Although its not appropriate for me to comment on the few negative reviews posted here, the hospital goes out of its way to resolve any concerns. It may reassure you to know that we currently run a 93% "would recommend" approval ratings based on surveys returned by patients or their families. We'd appreciate if more patients would post reviews. If you or your family is in the need of inpatient rehabilitation, I'd strongly recommend you consider HealthSouth. Onsite tours are available to family/patients who are considering placement here.

  • Terry Rich
    ★★★★★ 8 months ago

    Exceptional caring nursing staff. Excellently trained internist and Physical Medicine Rehabilitation Physicians. Excellent physical therapist occupational therapist and speech therapist. We have been extremely pleased with the care and progress of my wife while being treated here at HealthSouth

  • Tonya Wright
    ★★★★★ 12 months ago

    I' am a nurse at an assisted living. We have been working with Health South for some time and have had great experiences. Their new MD there is really thorough and has helped my residents maintain their stability and be able to come back to their homes and their SW's are all very friendly and easy to work with. I will continue to recommend this place to my patients and their families.

  • Lorna Slabaugh
    ★★★★★ a year ago

    I would NEVER recommend this facility to anyone with an elderly family member who needs maximum assistance. This was a true horror story! My mother had a stroke and was only able to barely transfer into a wheel chair, with help. It was made aware in all of her charts, as well as charts in the bathroom of her limitations. She was dropped twice in one day due to aids and nurses NOT reading signs and charts. After talking to several staff member and charge nurses, they assured us that it wouldn't happen again. Two days later. She was left UNATTENDED in the bathroom and she fell off of the toilet and injured her shoulder. I then contacted every administrator I could get hold of including her case worker as well as Chris Rock, a quality management personnel. He made little attempt to make the situation right, saying that they have posted signs in her room and supposedly discussed the issue with multiple staff members. The facility's CEO's assistant NEVER called me back after I left a very concerning message on her voice mail. The very next week, after multiple family members complained, someone AGAIN tried to move my mother without appropriate staff!! We then made the arrangements to move my mother out of this deplorable facility!! It's heartbreaking to see your family members go through such a hard event, but then, to have the people that are suppose to take care of them and keep them safe, not care to do their job is outrageous and unacceptable!!! I will say that my feelings do not extend to Dr K, or therapists Allison or Cynthia. They were all amazing with my mom. PLEASE do not trust this facility to keep your loved one safe!

  • Keaton Dearing
    ★★★★★ 8 months ago

    On the first night my grand dad was left IN THE BATHROOM because a nurse wanted to go because her shift was over. Luckily my 82 year old grandma found that he was trying to stand up when he was not to stand at all. She struggled to get him in a week chair and had him stay there till a nurse could get him in the bed. And after that when we complained all they did was set up paper sighs to "reset the alarm". They only said what we wanted to hear.

Healthsouth Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Healthsouth Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

This
Agency

UT
Begins Patient Care in Timely Manner:n/a *

94%
Teaches Patients or Family About their Drugs:n/a *

94%
Checks Patients Risk of Falling:n/a *

100%
Checks Patient For Depression:n/a *

97%
Checks on Patients Flu Shot:n/a *

78%
Checks on Patients Pneumonia Shot:n/a *

83%
Foot Care For Diabetes Patients:n/a *

94%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

UT
How Often Patients Improved Walking:n/a *

61%
How Often Patients Improved Getting Out of Bed:n/a **

13%
How Often Patients Improved Bathing:n/a **

12%
How Often Patients Had Less Pain Moving Around:n/a **

0%
How Often Patients Breathing Improved:n/a **

0%
How Often Patients Wounds Healed After Operation:

97%

73%
How Often Patients Improved Taking Medication by Mouth:

54%

54%
How Often Patients Had to be Admitted to the Hospital:

10%

13%
How Often Patients Needed Urgent Care From the ER:

13%

11%
Pageviews Total:

5%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* This measure currently does not have data or provider has been certified/recertified for less than 6 months.
** The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Healthsouth Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Healthsouth Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

UT
Home Health Team Gave Care in a Professional Way:n/a *

88%
Communicated Well With them:n/a *

84%
Discussed Medicines Pain & Home Safety:n/a *

79%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

82%
This
Agency

UT
Would Recommend the Home Health Agency to Friends & Family:n/a *

79%
Completed Surveys:n/a *8,485
Response Rate:n/a *

33%
* No survey results are available for this period.



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