Service Area for Care Advantage
About Care Advantage
Care Advantage offers skilled and caring people committed to providing excellence in professional health care and personal care services in the privacy of your own home or care facility whenever, wherever and whatever the need may be. Whether the need is for skilled nursing and medical care services delivered in your home or personal/companion care for a senior or someone in rehabilitation, you'll get a trained care provider who is genuinely interested in your loved one and has the compassion to deliver the kind of care you desire.
Care Advantage was born out of a need to help people once discharged home from the Hospital. Deborah Johnston, RN started the company after seeing patients being discharged home quicker and sicker. This prompted her curiosity about what was happening to these patients once they were sent home. It was this curiosity that led her into her career of home care and the start of Care Advantage. This has naturally evolved from helping patients leave the hospital to holding their hand and making their last few hours the best possible.
Overall Rating 2.3 / 5.0 ★★★★★
Rachel Hunt★★★★★ 4 weeks ago
I refuse to give them any star!! In order to post, I must. Stars shine and this company is about the money. All summer I hesitated to get outside help for my 90 year old mom. At the last hour, I tried this company. They reel you in with kindness, saying this and that, but no follow through on what's expected. I never received a call as to whom to expect for work. A very kind young lady arrived with her ID in hand unexpectedly. I didn't know what was going on because they did not call me to tell me the name of the caregiver. Could be opening my house to a criminal. Luckily my niece was there to be at the house. I called about that, never got a reply or an apology until I called again. Mom's other facilitator had not faxed papers to them as of last Friday. I receive a call from Care Advantage and a text from the caregiver telling me because they don't have papers from her facilitator, the caregiver had to leave her at home by herself. I'm so very thankful the caregiver has a heart. She explained to them that she would not leave this lady at home alone. Cutting this short, I would not recommend this company to No one. They in it for the money.
Gihonah Fields★★★★★ 3 months ago
The staff here is very shifty. They take care of your family like they are trying to wrestle with animals. I wouldn't recommend them to anyone looking for reliability because they barely show up. I pray no one deals with there type of disrespect.
nefertiti thornhill★★★★★ 3 months ago
I really wish I could give them a quarter of a star, there horrible, every weekend I had no coverage, they sent me people who didn't know what they were doing, and knowing that I have cats in my home they continue to send aids that are allergic, I requested they send the information to a different company for review and they canceled my services without notification.. I'm deeply appalled.
Summer Wright★★★★★ 3 months ago
So today I went in to fill out a incident report that had happen at the Dunlop housing in Colonial Heights, the client I had fell out of his chair attempting to clean his stool with babywipes, that facility had nobody on cleaning duty and only wipes to clean the mess up. They called Care Advantage trying to make it seem like I wasnt doing my job as a PCA, I later on texted a Care Advantage Head person letting them know I respectfully resign from my position and that I would wait for another nurse to come take over, nobody responsed so I left and told a nurse at the head desk who was a LPN at the facility that I was leaving. Today they tried me,saying I didnt communicate saying I was leaving or anything when I texted them like any other time letting them know what happen. All of a sudden texting is not a form of communication, Care Advantage send messages out all the time about anything but all of a sudden thats not a way to communicate and call themselves attempting to terminate me when I had already resign from the position. I had heard about how bad Care Advantage was and attempts to take advantage of people,but I had to see for myself. I wouldnt recommend working here to anyone, they say they start you at 8.25 but look at the stubs its not the amount they tell you at orientation. I really hope Care Advantage as a team can pull it together because I adored all my clients, they requested of me within my first week of working there so I know that Im a good employee no matter how much Care Advantage try to threaten my working experience. Be blessed, improvement is very much needed.
Christopher Stephens★★★★★ a year ago
They really do care here.
Care Advantage Services
- Private Duty Home Care
- Home Care
- Home Health Aid
- Medical Social
- Nursing Care
- Occupational Therapy
- Physical Therapy
- Speech Pathology