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Southampton Memorial Home Health

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ 9 months ago

    I can concur with a previous post from about my ER experience. The nursing staff at this ER was amazing. They were professional and caring. Dr. Harvey was just the opposite. I had taken a loved to be treated for loss of mobility. Was walking one day and the next day could not walk. Dr. Harvey ran many tears but discharged my loved one w/out speaking to me or the patient or providing any type of diagnosis. I had to request that she come in to speak to me. When I asked why my loved on had lost mobility her response was that her job was only to treat acute illnesses and that I needed to follow up w/ my loved in primary care doc concerning the loss of mobility. Does this sound like a doc that has care or concern about patients? Again, I commend the nursing staff but doctors like Dr. Harvey give SMH a bad name.

  • ★★★★★ a year ago

    This hospital is an absolute horror. My wife just went to the emergency room due to two separate abscesses in her groin area. The emergency room was very busy today, therefore I can definitely see that the employees were under a little stress. However, when Dr. Kelly Harvey told my wife that she was "too busy" to properly treat her abscesses by cutting and draining them, and instead simply gave her antibiotics, that was the straw that broke the camel's back for me. Avoid this hospital like the plague. Dr. Kelly Harvey is a worthless doctor who doesn't care about her patients in the slightest, all she seems to care about is when she can clock out. She obviously does not want to be there or help her patients, she just wants to get you in and make the easiest call she can to get you out of the hospital. It's all about the money, they don't give a damn about the well-being of the patients. Again, avoid this hospital. If you have an emergency, go to another hospital. I've heard countless horror stories about this place, but experiencing it first-hand here, I believe every single story I've been told. More than the hospital, avoid Dr. Kelly Harvey. She's 'too busy' to care about her patients.

  • ★★★★★ a year ago

    I had to stop by on my way home to nc on February 24 2016 cause I was feeling so sick From when u sign in to the doctor to the nurse were amazing I can't think them enough this is by far the emergency room I have ever been to the doctor treat you with such compassion and the nurse. I can't thank nurse Holland and Dr Harvey for the excellence care I received this hospital put UNC and Duke and Wakemeb to shame I wish we had the care that I received from Southampton Memorial Hospital down here in North Carolina. I wish they can come down and teach these hospital how to treat patience

  • ★★★★★ a year ago

    I wholeheartedly disagree .I had major cancer surgery at Southampton Memorial March 2015 and I received excellent care. They employ an excellent surgeon Dr.David Deip, who would not be there if the hospital was substandard . I have used the ER on 4 different occasions all 4 were serious issues.The 4th occasion we saw Dr.Harvey and she handled my husbands condition very well and hospitalized him.Most Er's are abused by patients who should go to a doctors office .Most people go to the Er with non emergency problems. Draining an abscess calls for a doctors office not an ER .Maybe Dr.Harvey was treating real emergency patients .

  • ★★★★★ a year ago

    This hospital is a joke!! my friend is in there with really bad pains and the doctor came in there and told him to toughen up and then he walked out and then my friend yelled cause he was in pain and the doctor laughed at him

Southampton Memorial Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Southampton Memorial Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

VA
Begins Patient Care in Timely Manner:

99%

91%
Teaches Patients or Family About their Drugs:

100%

93%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

77%

75%
Checks on Patients Pneumonia Shot:

81%

79%
Foot Care For Diabetes Patients:

100%

95%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

69%

0%
Treats Heart Failure Symptoms:

60%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
Included Treatments to Prevent Bed Sores:

68%

0%
Checked Patients For the Risk of Bed Sores:

94%

0%
This
Agency

VA
How Often Patients Improved Walking:

51%

54%
How Often Patients Improved Getting Out of Bed:

22%

16%
How Often Patients Improved Bathing:

15%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

94%

79%
How Often Patients Improved Taking Medication by Mouth:

59%

49%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

17%

13%
Pageviews Total:

9%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Southampton Memorial Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Southampton Memorial Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

VA
Home Health Team Gave Care in a Professional Way:

91%

89%
Communicated Well With them:

89%

87%
Discussed Medicines Pain & Home Safety:

89%

82%
Gave their Home Health Agency a Rating of 9 or 10:

86%

84%
This
Agency

VA
Would Recommend the Home Health Agency to Friends & Family:

85%

80%
Completed Surveys:13129,998
Response Rate:

28%

29%

Cities Served by Southampton Memorial Home Health

Southampton Memorial Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Boykins, VA
Branchville, VA
Capron, VA
Carrsville, VA
Courtland, VA
Drewryville, VA
Emporia, VA
Franklin, VA
Ivor, VA
Newsoms, VA
Sedley, VA
Suffolk, VA
Wakefield, VA
Windsor, VA
Yale, VA
Zuni, VA



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