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Buchanan General Hospital Home Health Agency

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Avoid if possible, worst hospital experience. Run don't walk. They file judgements against you and ask questions later, even if it is paid off years before. I have been trying to clear credit up from them for years, this is the only problem I have ever had with any creditor in my life. This was almost 10 years ago, and they continue to fill judgements, I haven't heard anything from them in over 6 years. I wonder if this is a angle they use, get you in when you have no other choice and then never let you off the hook. I have never left a review this negative, if you are having the same trouble, I feel for you.

  • ★★★★★ 9 months ago

    I was treated so rude by the nurse and the doctor..There is no since in that.they prose to be caring to there patients.I broke my ankle a week ago and to night I fell on it tonight.they always think you want pain pills but I didn't I thought I broke it more.

  • ★★★★★ a year ago

    Two horrible experiences....my first visit I was told I had cancer,they transported me to another hospital. It was a fractured spine.NOT CANCER. Second visit..I sit for five hours in agonizing pain from back issue...was offered nothing for pain...not interest in helping me yet the couple in the bed beside of me,yes couple, both admitted to ER. One of them for a head ache the other for a tooth ache, are offered pain meds within five minutes of their arrival. Needless to say I will NEVER make the mistake again of going to BGH.

  • ★★★★★ 4 years ago

    If you go you don't come back!

  • ★★★★★ a month ago

Buchanan General Hospital Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Buchanan General Hospital Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

VA
Begins Patient Care in Timely Manner:

97%

91%
Teaches Patients or Family About their Drugs:

92%

93%
Checks Patients Risk of Falling:

96%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

83%

75%
Checks on Patients Pneumonia Shot:

88%

79%
Foot Care For Diabetes Patients:

100%

95%
Checks Patients For Pain:

86%

0%
Treats Patients Pain:

67%

0%
Treats Heart Failure Symptoms:

93%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

70%

0%
Included Treatments to Prevent Bed Sores:

81%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

VA
How Often Patients Improved Walking:

70%

54%
How Often Patients Improved Getting Out of Bed:

26%

16%
How Often Patients Improved Bathing:

6%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

79%
How Often Patients Improved Taking Medication by Mouth:

60%

49%
How Often Patients Had to be Admitted to the Hospital:

8%

16%
How Often Patients Needed Urgent Care From the ER:

8%

13%
Pageviews Total:

7%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Buchanan General Hospital Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Buchanan General Hospital Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

VA
Home Health Team Gave Care in a Professional Way:

93% *

89%
Communicated Well With them:

87% *

87%
Discussed Medicines Pain & Home Safety:

79% *

82%
Gave their Home Health Agency a Rating of 9 or 10:

86% *

84%
This
Agency

VA
Would Recommend the Home Health Agency to Friends & Family:

89% *

80%
Completed Surveys:59 *29,998
Response Rate:

44% *

29%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Buchanan General Hospital Home Health Agency

Buchanan General Hospital Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Bee, VA
Big Rock, VA
Birchleaf, VA
Bradshaw, WV
Breaks, VA
Davenport, VA
Elkhorn City, KY
Grundy, VA
Haysi, VA
Hiltons, VA
Hurley, VA
Keen Mountain, VA
Mavisdale, VA
Maxie, VA
Oakwood, VA
Pilgrims Knob, VA
Rowe, VA
Vansant, VA
Wolford, VA



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