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Gentiva Health Services - Va Beach

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Each ZIP code that Gentiva Health Services - Va Beach serves is highlighted on the map above.

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    The company really cares. Unfortunate the other person had a bad experience with a nurse, I hope they communicated this to help that person or department improve, however I have no complaints. Positive experience so far.

  • ★★★★★ 3 years ago

    The Therapy is average. Nursing Staff a few good ones the one my husband has keeps changing time and day of appointment, waits until the day suppose to be at our home and calls to either changie the time or day. It's as if one has nothing else to do but set and wait for them we have obligations too so when setting up the appointment date and time we expect them to be here. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE.

Gentiva Health Services - Va Beach Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Gentiva Health Services - Va Beach is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

VA
Begins Patient Care in Timely Manner:

92%

91%
Teaches Patients or Family About their Drugs:

97%

93%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

84%

75%
Checks on Patients Pneumonia Shot:

87%

79%
Foot Care For Diabetes Patients:

99%

95%
Checks Patients For Pain:

69%

0%
Treats Patients Pain:

74%

0%
Treats Heart Failure Symptoms:

74%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

76%

0%
Included Treatments to Prevent Bed Sores:

85%

0%
Checked Patients For the Risk of Bed Sores:

91%

0%
This
Agency

VA
How Often Patients Improved Walking:

63%

54%
How Often Patients Improved Getting Out of Bed:

14%

16%
How Often Patients Improved Bathing:

15%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

91%

79%
How Often Patients Improved Taking Medication by Mouth:

53%

49%
How Often Patients Had to be Admitted to the Hospital:

14%

16%
How Often Patients Needed Urgent Care From the ER:

13%

13%
Pageviews Total:

19%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Gentiva Health Services - Va Beach reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Gentiva Health Services - Va Beach to other home care agencies. More Info

Patient Surveys:
This
Agency

VA
Home Health Team Gave Care in a Professional Way:

92%

89%
Communicated Well With them:

91%

87%
Discussed Medicines Pain & Home Safety:

83%

82%
Gave their Home Health Agency a Rating of 9 or 10:

89%

84%
This
Agency

VA
Would Recommend the Home Health Agency to Friends & Family:

85%

80%
Completed Surveys:30929,998
Response Rate:

33%

29%

Cities Served by Gentiva Health Services - Va Beach

Gentiva Health Services - Va Beach serves ZIP codes that encompass all or part of each of the cities listed below.

Carrollton, VA
Chesapeake, VA
Norfolk, VA
Portsmouth, VA
Smithfield, VA
Suffolk, VA
Virginia Beach, VA



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