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Signature Home Health

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  2. Home Health Care Directory
  3. Washington (WA)
  4. Bellevue
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    Absolutely the worst home health care that ever existed. Incompetent pt and ot and head nurse. They lie. The ot lady asked me what my mom's oxygen level was supposed to be, I said 2. She stated it was on 1.5 and turned it up. Many hours later, I happened to glance at the unit and to my Horror the meter read 3 !!! I turned it down immediately. When I mentioned that to the doctor, she said the higher dosage could have killed my mom. Malpractice alert !!! Not to mention the pt guy Chris, lied and called Adult protection agency on my mom, claiming she smoked with the Oxygen (he never saw her smoking, and I told him I turn off unit, she removes the fitted piece that inserts into nostrils and smokes away from unit). Then just yesterday the same Pt worked with my mom and after he left he went straight to the manager of our apartment complex accusing my mother of smoking with oxygen (a fact he has never witnessed, so I'm not sure where he is getting his ideas). We now face eviction due to the drama and lies this companies employees have created.. we've used 3 other home health care agencies in the past 15 years and signature takes the cake. We really should retain legal advice about what this company did to my poor 95 year old mother !

  • ★★★★★ 5 months ago

    Incompetent is the term I have to use. My wife (the patient) had a visit by a PT and an OT, and enjoyed working with both of them. Also both of them called me and filled me in on the visit and made reasonable suggestions about things that could be done to improve our setup. (I had been at work but there is a licensed care giver with my wife when I am not there.) When the Speech Therapist (Rita) visited, she had my wife crying hysterically by telling her she needed to go back into a nursing facility. Rita denied saying this to me but the next day Signature had a Care Conference and made the decision to stop caring for my wife saying she needed to go back to a nursing facility. >> They didn't even bother to tell me about this decision!

Signature Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Signature Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

WA
Begins Patient Care in Timely Manner:

86%

90%
Teaches Patients or Family About their Drugs:

98%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

84%

79%
Checks on Patients Pneumonia Shot:

95%

84%
Foot Care For Diabetes Patients:

98%

95%
Checks Patients For Pain:

67%

0%
Treats Patients Pain:

66%

0%
Treats Heart Failure Symptoms:

71%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

74%

0%
Included Treatments to Prevent Bed Sores:

80%

0%
Checked Patients For the Risk of Bed Sores:

96%

0%
This
Agency

WA
How Often Patients Improved Walking:

55%

55%
How Often Patients Improved Getting Out of Bed:

15%

15%
How Often Patients Improved Bathing:

13%

15%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

99%

87%
How Often Patients Improved Taking Medication by Mouth:

47%

48%
How Often Patients Had to be Admitted to the Hospital:

15%

14%
How Often Patients Needed Urgent Care From the ER:

16%

15%
Pageviews Total:

29%

0%
Pageviews From Search Engines:

13%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Signature Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Signature Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

WA
Home Health Team Gave Care in a Professional Way:

86%

87%
Communicated Well With them:

82%

84%
Discussed Medicines Pain & Home Safety:

83%

81%
Gave their Home Health Agency a Rating of 9 or 10:

78%

81%
This
Agency

WA
Would Recommend the Home Health Agency to Friends & Family:

75%

78%
Completed Surveys:29414,473
Response Rate:

31%

27%

Cities Served by Signature Home Health

Signature Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Anacortes, WA
Arlington, WA
Bellevue, WA
Bothell, WA
Bow, WA
Burlington, WA
Camano Island, WA
Clearlake, WA
Clinton, WA
Concrete, WA
Conway, WA
Coupeville, WA
Duvall, WA
Edmonds, WA
Everett, WA
Fall City, WA
Federal Way, WA
Freeland, WA
Greenbank, WA
Hoodsport, WA
Issaquah, WA
Kenmore, WA
Kirkland, WA
La Conner, WA
Lake Stevens, WA
Langley, WA
Lyman, WA
Lynnwood, WA
Marysville, WA
Medina, WA
Mercer Island, WA
Mill Creek, WA
Monroe, WA
Mount Vernon, WA
Mountlake Terrace, WA
Mukilteo, WA
North Bend, WA
North Lakewood, WA
Oak Harbor, WA
Orcas, WA
Redmond, WA
Renton, WA
Sammamish, WA
Seattle, WA
Sedro Woolley, WA
Snohomish, WA
Snoqualmie, WA
Stanwood, WA
Sultan, WA
Tacoma, WA
Woodinville, WA



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