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Multicare Good Samaritan Home Health

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  3. Washington (WA)
  4. Tacoma
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    Very nice people that truly care about the people they care for. AND the family behind the patient. I recommend Highly.

  • ★★★★★ a year ago

    They were very available for any questions and assistance we needed. They ensured we were equipped for home hopsice care, and followed through quite timely with arrangements. Home hospice is not in patient. Thanks so much

  • ★★★★★ a year ago

    Horrible, horrible, horrible. I left four messages over the course of two days (with several hours in between them) and they accused me of calling them every few minutes and harassing them. How can you harass people who you've never spoken to in person? I cannot get in direct touch with a hospice ombudsman, so I am going to go to a hospital one to see if I can at least tell my story. I am now in the process of switching my Grandmother's care to Franciscan. It is interesting when I called to see if Providence could do it (they don't cover Pierce County), the woman I spoke to said "I am sorry, my mother had Multicare hospice and I can relate." Unprofessional, do not know hospice Medicare rules, and do not want to seem to do their jobs. I am kicking myself for ever signing up with them.

  • ★★★★★ 2 years ago

    Multicare Hospice is the worst hospice ever! We had one visit from the admit nurse, about 10am, who informed us all supplies: chucks, diapers, wipes, gloves, oxygen, bed side commode, transfer wheel chair, and meds, would be there the same day and the hospital bed would be there the next day. NOTHING ARRIVED! Not even a call or check in from the nurse assigned to us. When we called the ONE number they have and waited about 8 mins for someone to answer, they said it would be impossible to get anything there that day and to call back at 8am. My sister had to go to Allenmore pharmacy and get them to over ride what the hospice intake nurse said and we were able to get 2 meds to help with his pain. My father died at 7:30am the next day. Social work showed up about 9ish I think and did not even know my dad had died. I have filed an offical complaint with the hospice, Multicare and will be following up with an official compliant to the national hospice organization and the state. I do not want ANYONE to have to go through what we went through with their loved ones. Use anyone else but Multicare Hospice. On a side note, the Multicare Cancer Center was incredible!!!!

  • ★★★★★ 2 years ago

    No help

Multicare Good Samaritan Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Hospice
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Multicare Good Samaritan Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

WA
Begins Patient Care in Timely Manner:

90%

90%
Teaches Patients or Family About their Drugs:

96%

96%
Checks Patients Risk of Falling:

96%

99%
Checks Patient For Depression:

90%

97%
Checks on Patients Flu Shot:

67%

79%
Checks on Patients Pneumonia Shot:

78%

84%
Foot Care For Diabetes Patients:

94%

95%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

65%

0%
Treats Heart Failure Symptoms:

73%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

62%

0%
Included Treatments to Prevent Bed Sores:

64%

0%
Checked Patients For the Risk of Bed Sores:

88%

0%
This
Agency

WA
How Often Patients Improved Walking:

54%

55%
How Often Patients Improved Getting Out of Bed:

14%

15%
How Often Patients Improved Bathing:

12%

15%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

87%

87%
How Often Patients Improved Taking Medication by Mouth:

50%

48%
How Often Patients Had to be Admitted to the Hospital:

13%

14%
How Often Patients Needed Urgent Care From the ER:

14%

15%
Pageviews Total:

9%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Multicare Good Samaritan Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Multicare Good Samaritan Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

WA
Home Health Team Gave Care in a Professional Way:

85%

87%
Communicated Well With them:

85%

84%
Discussed Medicines Pain & Home Safety:

77%

81%
Gave their Home Health Agency a Rating of 9 or 10:

81%

81%
This
Agency

WA
Would Recommend the Home Health Agency to Friends & Family:

75%

78%
Completed Surveys:43014,473
Response Rate:

26%

27%

Cities Served by Multicare Good Samaritan Home Health

Multicare Good Samaritan Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Ashford, WA
Auburn, WA
Black Diamond, WA
Bonney Lake, WA
Buckley, WA
Carbonado, WA
Dupont, WA
Eatonville, WA
Elbe, WA
Enumclaw, WA
Federal Way, WA
Fox Island, WA
Gig Harbor, WA
Glenoma, WA
Graham, WA
Kent, WA
Lakebay, WA
Lakewood, WA
Maple Valley, WA
Mckenna, WA
Milton, WA
Orting, WA
Pacific, WA
Puyallup, WA
Ravensdale, WA
Renton, WA
Roy, WA
Seattle, WA
South Prairie, WA
Spanaway, WA
Steilacoom, WA
Sumner, WA
Tacoma, WA
University Place, WA
Wilkeson, WA
Yelm, WA



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