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Caring Senior Service Of The Fox Cities

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About Caring Senior Service Of The Fox Cities

We know that great service can only be delivered by qualified, experienced staff. At Caring, we make sure our Caregivers have the right personality and skill level to ensure our clients receive quality senior care services. Our caregivers must have a minimum of one year experience or have passed the state certification to become a nurse aide. Our caregivers must provide references so we can verify their experience and contact their former employers. Our caregivers go through a rigorous interview process and we select only the most professional, responsible and compassionate individuals. Our caregivers have been screened with identity verification and an exhaustive criminal background search in all 50 states. Our caregivers receive direct training on skills and conditions. We provide each with access to our internal library of over 63 continuing education courses and make sure they have thorough knowledge of any condition they will be working with.

Each situation is different and unique and there is no one solution that works for everyone. Our method combines services and safety care products to make sure you can remain safely at home. We complete a full assessment with each client using our formulated consultation tool. Our clients each receive a 43-step home safety survey that includes review of each room of the home to make sure any issues are addressed. Our clients all receive a personal introduction to any new caregiver that will provide them with care. This introduction includes an overview of the caregiver's skills and personality, and provides an opportunity for our supervisors to orient the caregiver to the client's home. This provides the client with continuity and helps ease the stress of changes that may occur.

At Caring we believe that in order to provide quality service we must stay involved with the client, family and other professional care providers. There are often changes that need to be made to the service plan and or clients with special needs that require coordination with multiple parties. Attending physician visits allows us to keep all professional care providers aware of changes and potentially set up additional care services. Our staff makes sure that all other professional care providers are informed of the status of the client as necessary. Our staff is available 24 hours a day and we always have the phones answered by Caring personnel. Our staff makes visits to the client's home as often as necessary to provide the excellent care for which we are known. Our supervisory visits are both scheduled and unscheduled. These visits allow for us to make necessary adjustments and maintain a high level of quality. Our staff assists clients with every aspect of maintaining their independence. This often includes assisting with arrangement of other non-care related services. We maintain a highly qualified and screened list of vendors to provide a plethora of services. This means that our clients have an additional level of protection when receiving any services in their home.

Our care solutions help you or your loved one remain safely at home. By using quality caregivers and maintaining active involvement we give you the control needed to live healthy, happy and at home. Don't you deserve GreatCare(R)?

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • ★★★★★ 8 months ago

    As owners we want to ensure a broader picture is painted about our reviews - but truth be told not everyone will be happy all the time. We can probably all agree to that! As a Supportive Home Care business our caregivers represent our company, both in integrity and work ethic and sadly sometimes this just does not align. When this happens action must be taken immediately because our client population is vulnerable and it is our duty and obligation to take care of them - period. Some workers do not or can not provide the level of care we expect to service our clients with and we will not apologize for that. We wish them all the best in future endeavors and hope they find somewhere where they do align.

  • ★★★★★ 11 months ago

    I have been working here for a while. Linda and William Glass are amazing to work for! They really care about their clients and go out of their way to ensure the best care for them. They don't treat their employees like they are "just employees." They want the best for them as well! I've been in this field for over 25 years and I can honestly say this is the BEST company I have ever worked for!

  • ★★★★★ 8 months ago

    Very nice people! Great staff especially the lady at the front desk... The owners are really awesome too. Highly recommended

  • ★★★★★ 9 months ago

    I had been there for a very short time. The owner's are nice. The problem lies with not having enough clients to go around for the caregiver pool they have. Also, the person that does the hiring and scheduling isn't very helpful with cross-training and doesn't have answers to caregiver questions. Very disappointing experience.

  • ★★★★★ 6 months ago

Caring Senior Service Of The Fox Cities Services

  •   Hospice
  •   Home Care
  •   Home Health Aid

Cities Served by Caring Senior Service Of The Fox Cities

Caring Senior Service Of The Fox Cities serves ZIP codes that encompass all or part of each of the cities listed below.

Appleton, WI
Combined Locks, WI
Greenville, WI
Hilbert, WI
Hortonville, WI
Kaukauna, WI
Kimberly, WI
Little Chute, WI
Menasha, WI
Neenah, WI
Sherwood, WI



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