Interim Health Care
Service Area for Interim Health Care
Overall Rating 3.0 / 5.0 ★★★★★
Janet Dewitt★★★★★ 7 months ago
A nurse was scheduled to come to my house to change my wound vac dressing on Tuesday, February 14th and every two days after that. I received no notice what time she was to arrive. She did call that afternoon to say she was on her way but I didn't hear my phone ring. Later on that afternoon my caregiver heard a car. When she looked out of the window the car was driving away. I called the nurse but she never answered. I then called Interim and was told the nurse knocked on the door and when she got no response she left. She told Interim no one was home. My caregiver and I were both home. She never rang the doorbell. Interim then told me they would not be coming out anymore. Had I not contacted them I would not have known. Interim said they would refer me to other companies but to this day I have gotten no calls from anyone pertaining to the care of my wound vac. My question is this, how could something as high priority as the maintenance of a wound vac be overlooked and treated with such little importance. I would not recommend this company to anyone who had anything of a serious nature that needed care. The one star I gave means nothing.
Lexi Thompson★★★★★ 11 months ago