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Chartwell Midwest Wisconsin

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Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    One advice, go through another company to get your prescriptions. First, did not get a bill from them for an entire year. Called them and did not have any record of my insurance. Gave them my insurance information but my insurance rejected the claim because it was pass the time they require to summit anything. Second, they don't call you for delieveries or pick ups. They expect you to be home and just stop by. Both times I was not home and had to reschedule a delivery time. They lied to me and told me they tried calling. I have no record of missed calls of them attempting to call me. Third, my dad passed away last year. Again didn't receive a bill from chartwell for his medications until a year after. They expect us to pay the balance even though his estate has been closed for months. The same issue has happened twice to our family. They lie about notes they put in their system regarding contacting you. If you want to deal with the most stressful headache, then choose this provider. If only I could give them zero stars because of the headache they have caused my family and I.

  • ★★★★★ a week ago

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