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Cheyenne Regional Medical Center Home Care Services

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Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    NOTE: This review is specifically regarding the "Mother/Baby Unit" My wife recently delivered our first baby here. We can not say enough about how great the nurses are in this department. Between a long labour, and our baby being a bit sick after birth, we were in the unit four nights. Every nurse we had, went out of their way to make both of us (and our baby once it was born) comfortable. They encouraged us when we were down, did a great job taking care of my wife, and we're generally kind people. An example is: after the baby was born, it was too late to order any room service. The CNA that helped with the delivery went down to the cafeteria and brought my wife up some food. To me, this is above and beyond what is required. The only reason this review lost one star, is because of the equipment/rooms. There was peeling paint in the bathroom, the air conditioning didn't work on the labour room, and the brakes on the bed didn't hold so it kept sliding around. I hope the hospital will invest in updating and remolding this floor soon, and they will have a five star labour facility.

  • ★★★★★ 2 months ago

    The nursing staff is the saving grace of this place and the only reason I give it as much as two stars. For the doctors, I'm guessing Cheyenne is where you can still practice medicine when you graduated in the bottom half of your medical school class and/or something bad happened where you were before. Every local that has a car and a choice goes to Colorado for medical care.

  • ★★★★★ 6 months ago

    The hospital is unbelievable. Their billing is so messed up. We have been in contact for years on our bill with this hospital and I have been making consistent payments so when the new company for billing took over they didn't take the old bills they just sent them to collections. And said they couldn't help me. Unbelievable. I will never set foot in that hospital so unprofessional. and I will recommend going to Colorado to all my friends and family.

  • ★★★★★ 2 months ago

    I waited 5 hours to speak with a doctor about potential blood clotting. After all of this they wanted me to wait additional time to run 3 separate tests. Nursing staff was unorganized and the biggest waste of my time. I will not make the mistake of visiting this hospital again.

  • ★★★★★ a month ago

    Billing has no idea what they are doing. They can call me 15 times about a balance of $25 but i can't get a call back from someone that can answer a question. Also there is more managers than staff at this hospital. I needed help and there was a bunch of managers sitting around talking but they could not help me and i had to wait for the one nurse who was running around overworked.

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