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Continue Care Home Health Agency

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  3. Wyoming (WY)
  4. Cheyenne
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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Friendly and knowledge staff specializing in home health patient care.

  • ★★★★★ a year ago

    Just wanted to let everyone know great care I have received for my family. I can't imagine how hard it is to take care of so many needing people daily, yes at times there was aid changes or time changes but there was always someone there for us to take care of what needed done so what does a little flexibility hurt. It's hard to find caring people these days, not only that but a company who isn't ran by a board of people only looking to hit numbers. This is a small family based company that made a stranger coming into our home a reassuring feeling as oppose to an inconvenience. I would recommend Continue Care to anyone that needs help taking care of their loved ones.

  • ★★★★★ 6 months ago

    They are awful people they only care about making money if you have a loved one who needs care I strongly recommend you don't go through these people they will take your money with a smile on their faces with the worst care anyone can provide.

  • ★★★★★ a year ago

    All of the staff at Continue Care are excellent! Treated my mother with respect and dignity and compassion.

  • ★★★★★ a year ago

    the state of wyoming paid continue care to come into my home and clean, what i experienced was quit the different the mess this woman made was a real nightmare when cleaning the bathroom she used a bucket to put nasty dirty rags in and i found it hidden behind my toilet with mold and ants the floor and wall behind the toilet had never been cleaned this so called house keeper would always show up a minimum of 15 minutes late and leave 20 minutes early and left me with a bigger mess to deal with than when she arrived so i fired them i have not a clue what it is the state of wyoming is paying for but just remember it's your tax money the state is spending on wednesday kayle a cna texted me she wanted to visit she is supposed to clean my house if she did anything it was left unclean and nothing was done that i needed done on tuesday she was supposed tho show she did not not even a call again she wasted my time and tax payer money so wednesday kalya texted me she wanted a visit i texted why?you don't really do anything if you show at all YOUR FIRED today i found out kayla and continue care accused me of inaproprate behavior i want people to know this action by kayla and continue care is a lie instagate by kayla to get me in trouble to cover up the fact that she was a bad cna and i want kayla to know i have and use several security and webcams inside my home all conversations are recorded including my phone i learned a long time ago security to protect ones self is very important so beware kayla continue care in my opinion is a dangerous company to do business with

Continue Care Home Health Agency Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Continue Care Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

WY
Begins Patient Care in Timely Manner:

100%

92%
Teaches Patients or Family About their Drugs:

87%

87%
Checks Patients Risk of Falling:

98%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

80%

68%
Checks on Patients Pneumonia Shot:

92%

78%
Foot Care For Diabetes Patients:

98%

87%
Checks Patients For Pain:

60%

0%
Treats Patients Pain:

69%

0%
Treats Heart Failure Symptoms:

64%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

74%

0%
Included Treatments to Prevent Bed Sores:

96%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

WY
How Often Patients Improved Walking:

49%

54%
How Often Patients Improved Getting Out of Bed:

15%

17%
How Often Patients Improved Bathing:

11%

14%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

74%
How Often Patients Improved Taking Medication by Mouth:

43%

48%
How Often Patients Had to be Admitted to the Hospital:

17%

17%
How Often Patients Needed Urgent Care From the ER:

15%

16%
Pageviews Total:

13%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

1%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Continue Care Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Continue Care Home Health Agency to other home care agencies. More Info

Patient Surveys:
This
Agency

WY
Home Health Team Gave Care in a Professional Way:

84% *

89%
Communicated Well With them:

82% *

86%
Discussed Medicines Pain & Home Safety:

72% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

73% *

85%
This
Agency

WY
Would Recommend the Home Health Agency to Friends & Family:

72% *

85%
Completed Surveys:65 *1,433
Response Rate:

37% *

35%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Continue Care Home Health Agency

Continue Care Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.

Burns, WY
Carpenter, WY
Cheyenne, WY
Pine Bluffs, WY



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